Job Details

Culinary Field Operations Chicago IL

Company name
Red Lobster

Employment Type
Full-Time

Industry
Hospitality

Posted on
Jun 01, 2023

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Title:Culinary Field Operations (Chicago, IL)Job Description:

We are currently looking for a full-time Culinary Ambassador for Red Lobster. The scope of the Culinary Ambassador position is to drive food execution at the restaurant level. The Culinary Ambassador must be a subject matter expert in, food preparation, food quality and recipe adherence for Red Lobster. In addition, they need to be able to provide objective feedback on execution at the restaurant level for Quality Service and Excellence. Travel requirement is 90% of the time, working weekends and night shifts.

Responsibilities of the position include:

Learns and maintains Core Menu Recipe knowledge to enable training, coaching and redirection

Participates in the menu updates, rollout of new menu items to ensure consistent execution at the restaurant level

Develops and maintains rapport with operation leaders to help support the delivery of all culinary training to the cluster

Reports to operations leadership on execution and any food related issues

Analyzes hot spot restaurants with execution issues, conducts onsite visit and evaluation of issues and redirects with an improvement plan

Analyzes Black Box sentiment data, identifies trends and partners with operations to immediately address gaps in execution

Evaluate procedural issues causing inconsistencies with delivery of high-quality food to guests and partners to improve

Performs other duties as assigned.

Required Skills/Abilities:

Three to four years of culinary related experience in casual dining sector

Ability to produce an excellent culinary and restaurant experience for guests

Excellent verbal and written communication skills.

Excellent time management, scheduling, managerial, and organizational skills.

Excellent interpersonal skills with the ability to work well with a variety of personalities and under pressure.

An equivalent combination of education and work experience may be considered.

Ability to maintain a flexible work schedule including evenings and weekends and to travel as throughout assigned

Ability to function efficiently and utilize good time management skills in a fast paced and demanding work environment.

Proficient knowledge of Microsoft office products

Ability to maintain a valid driver’s license and satisfactory driving record

Preferred Education and Experience:

Culinary Degree

Food innovator

Physical Requirements:

Prolonged periods standing and preparing and cooking food

Must be able to lift up to 25 pounds at times

Must be able to work in a kitchen environment

Req ID:21604BRPosition:00012318 Culinary Field Operations Job Location:Chicago, IL

Company info

Red Lobster
Website : http://www.redlobster.com

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