Job Details

House Attendant

Company name
Hersha Hospitality Management

Location
Boston, MA, United States

Employment Type
Full-Time

Industry
Bluecollar, Hospitality

Posted on
Oct 06,2019

Valid Through
Jan 19,2020

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Profile

Overview
Opportunity:  House Person
 
Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.
Potential Career Path   
Housekeeping Supervisor/Guest Service Agent \u2013 Executive Housekeeper or Front Office Manager
Essential Job Functions

Greet and acknowledge guests in a courteous and friendly manner.
Inspect assigned areas and perform cleaning tasks accordingly. 
Collect trash from the service landings and dispose of in outside trash dumpsters.
Vacuum and dust guest corridors.
Pick up bed and other linen from hotel floors and transport to laundry collection site.
Deliver clean linen to assigned sections.
Report maintenance issues.
Maintain cleanliness and organization of guest areas.
Respond to guest inquiries and assistance.
Work as a room attendant when staffing shortages occur or during peak periods.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
Follow sustainability guidelines and practices related to HHM\u2019s EarthView program. 
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.  
Ensure overall guest satisfaction.
Perform other duties as requested by management.

Position Requirements

High School diploma preferred.
Previous housekeeping experience required or equivalent training preferred.

Work Environment and Context

Work schedule varies and may include working on holidays, weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
Usage of cleaning chemicals.

What We Believe
 
People Are Our Capability \u2013 Hearts That Serve \u2013 Only Excellence \u2013 Stay Nimble - Own It

Company info

Hersha Hospitality Management
Website : http://www.hhmhospitality.com

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