Zynex, Incorporated (ZYXI)
Englewood, CO, United States
Jul 21, 2021
Nov 03, 2021
Corporate HeadQuarters - Englewood, CO
The OD Assistant provides a wide range of support and coordination duties to the Zynex Organizational Development Team, primarily around trainings (orientations and beyond) and employee appreciation or brand ambassador events. A high level of fast-paced support and strong attention to detail with little supervision while maintaining a high degree of positivity, professionalism, and confidentiality is needed to be successful in this role.
In this role, you represent the Zynex brand. This means you are responsible for providing a world-class experience to all “customers” in every interaction, every time. Every decision made must align to our mission, vision, and strategy. Every communication sent (through email, mail, or by phone) is to be professional, simple, and aligned. Every problem or bottleneck is to be resolved with an efficient solution that is consistent with our strategy.
Competencies & Skills Needed:
Deals with change and ambiguity well; adjusts and alters behavior when change occurs so priorities are still met.
Implements ways to rapidly respond to customer requests for improved outcomes; works with the customer to collect accurate information about needs; goes beyond the initial thinking and remains flexible to meet customer needs; maintains strong and loyal customer relationships. In addition to patients, your customers may be coworkers, clinics, the Zynex sales team, etc.
Attention to Detail –
Does not miss important details even when busy or juggling multiple projects; ensures there are few to no errors in tasks/projects assigned.
Organization & Time-Management –
Effectively prioritizes, plans, organizes and budgets in an efficient manner
– Finds ways around obstacles or lack of resources; addresses potential problems and obstacles with a high degree of professionalism and in a way that aligns with the company’s strategy.
Essential Job Duties & Responsibilities:
Employee Appreciation (EA) event and Brand Ambassador (BA) Tasks:
Coordinates and assists with Employee Appreciation Events/Projects (e.g., MBA inventory, Foodsby, BA campaigns, Health and Wellness campaigns, Office treats, Sup Appreciation emails, and charities as assigned.
Plan/set up approved EA events (in and outside of office as needed)
Works with Zynex Leaders to find methods to increase positive employee engagement in office and on company Social Media Platforms
Organizes/Purchases approved EA items such as food for break rooms, snacks, meals for meetings, zynex swag, etc.
Works with direct Supervisor and Director of Org Dev to identify themes as well as execute improvements based on employee feedback (e.g., from new hire check-ins, stay interviews, and exit interviews, on-line reviews, BBB, Employee Feedback Forms, etc)
Coordinates timely staff recognition on Birthdays and Anniversaries
& card distribution
Assist on other employee recognition and brand ambassador projects.
Provides back up for reception breaks/lunches and days out.
Coordinates and assist with New Hire Orientations and possibly other trainings offered through Zynex as requested by Director of Org Dev (e.g., New Hire Sales, Sales, Phase Trainings, ZAG D, Supervisor Orientations, etc)
Uses our Training Task List to ensure all items are completed timely and without error for each event. Tasks include but are not limited to: (1) preparing training materials (name plates, phone list updates, sing in sheets, etc) and gifts, (2) preparing training room, (3) ordering food items and other essentials for training days and (4) set-up/take down for events, (5) submitting expenses for purchases, (6) budgeting with Supervisor and Director of Org Dev.. obtaining bids for budgetary purposes when needed. Updates the list as needed with approval from Director of OD.
Anticipates needed supplies and works with inventory staff to ensure we do not have any delays in receiving needed materials or receipt of supplies.
Efficiently schedules speakers, training rooms and food vendors for a seamless event experience.
Daily Calendar Management for NHO Training events (i.e., reserving conference room, scheduling time with payroll, recruiting, print production, etc., to ensure items are prepped and available for training events).
Monitors to ensure events are efficient, positive, and smooth for all attendees.
Provides evaluation surveys to participants in a timely manner and result of survey to Trainer within 3 days of training event ending.
Completed event admin tasks as needed (i.e., scanning, faxing, scheduling, ordering, planning, organizing, printing, etc.).
Prioritizes and manages multiple projects simultaneously and provide status updates/timely follow through on events, projects and issues.
Is productive despite constant change due to organizational changes and exponential growth of the company.
Professionally delivers accurate information using superior written and verbal communication skills.
Executes effective decision-making ability that aligns with the company business strategy, mission and vision.
Interacts with staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining friendly, flexible, proactive, resourceful and efficient.
Is present/ visible in the home office 5 days/week (M-F), 8 hours/day. Exceptions to this need prior approval from your direct Manager/Supervisor
Completes other duties as assigned by Management (i.e., administrative tasks, Receptionist coverage, etc.)
High School Diploma or equivalent required; College degree beneficial.
Physical &Environmental Requirements:
Fast-paced, high-volume professional environment with frequent interruptions.
Proficient use of office equipment including computers, copiers, fax machines and multi-line telephones.
Ability to communicate effectively via spoken, written and electronic means.
Ability to stand or sit for extended periods of time.
Zynex Offers Exceptional Benefits (Full-Time Role):
Premium starting pay (starting $20/hour).
Health, dental & vision insurance.
401k with company contribution.
8 paid holidays up to 2 additional floating holidays (1 every 6 months).
3 weeks Paid Time Off (PTO) for sick or vacation time; increases to 4 weeks after 2 years with the company.
Health & wellness bonus up to $50/month.
Frequent opportunities for role transitions and advancements.
Weekly employee appreciation activities/perks.
Up to $75/month reimbursement for community volunteer hours.
Employee product discounts.
Zynex Medical is an Equal Opportunity/Affirmative Action employer
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Zynex, Incorporated (ZYXI)