Duke University School of Nursing
Durham, NC, United States
Food Services, Healthcare
Auto req ID:
4107 PATIENT MENU TECHNICIAN
Occ SummaryPerform a variety of food and customer service tasks involved inreceiving and processing patientdiet orders; visit patients for menu selections entering selectionsinto appropriate computerizedequipment; assemble and pass trays to patients; requisition suppliesaccording to established parlevels on patient floors.Work PerformedVisit patients on assigned floors upon admission to explain menuprocess and collect dietpreferences.Visit patients to obtain their menu selections and input selectionsinto hand held computer.Determine food preferences for patients on routine modified diets;order additional food items asnecessary.Maintain and calculate appropriate patient data according toestablished guidelines.Deliver food trays and supplements to patients.Compare trays to patient census, checking for accuracy and correctingwhen necessary.Ensure proper food temperature by properly assembling and deliveringpatient trays; detect andreport improperly prepared food to supervisor immediately.Revisit patients after passing trays to assure patients are satisfied;collect all trays from patientsafter meal service and transport to dish room.Accurately record all items delivered to the floor.Clean and maintain galleys according to established cleaningprocedures.Follow all safety procedures for using equipment and chemicals.May assist in tray line setup, ensuring that quality standards aremaintained and safe foodhandling guidelines are adhered to.May assist in the care and maintenance of work areas and alertsupervisors to problems as theyarise.Review and verify accuracy of diet order and allergen information bycontacting appropriatesource of information if records indicate potential discrepancies.Performs other related duties as required.Knowledge, Skills and AbilitiesAbility to read/follow instructions.Ability to read/audit patient menu items.Ability to prepare/handle food using safe food handling practicesusing HACCP standards.Ability to maintain accurate and updated patient dietary information.Knowledge of basic math.Customer service skills.Data entry skills. Basic computer skills.Ability to lift/push/pull 50 pounds.Ability to read/write and follow oral and written instructions.Ability to effectively communicate,both written and orally.Level CharacteristicsN/A
PATIENT MENU TECHNICIAN
Job Family Level:
Full Time / Part Time:
Regular / Temporary:
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Duke aspires to create a community built on collaboration, innovation,creativity, and belonging. Our collective success depends on the robustexchange of ideas—an exchange that is best when the rich diversity ofour perspectives, backgrounds, and experiences flourishes. To achievethis exchange, it is essential that all members of the community feelsecure and welcome, that the contributions of all individuals arerespected, and that all voices are heard. All members of our communityhave a responsibility to uphold these values.
Essential Physical Job Functions:Certain jobs at Duke University and Duke University Health System mayinclude essential job functions that require specific physical and/ormental abilities. Additional information and provision for requests forreasonable accommodation will be provided by each hiring department.
1 year food service experience with customer contact, preferably in apatient care setting.
Degrees, Licensures, Certifications
Duke University School of Nursing
Website : https://nursing.duke.edu/
Duke University School of Nursing is educating the next generation of transformational leaders in nursing. We advance nursing science in issues of global importance and foster the scholarly practice of nursing. We have been ranked second in the nation by the U.S. News and World Report for its 2019 Best Nursing Schools rankings. The School offers master's, PhD and doctor of nursing practice degrees as well as an accelerated bachelor of science in nursing degree to students who have previously graduated from college.