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Job Details

PlanView Administrator

Company name
Deloitte Development, LLC

Location
Indianapolis, IN, United States

Employment Type
Full-Time

Industry
It

Posted on
Apr 15, 2022

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Profile

93,726

Job Information

Deloitte

PlanView Administrator

in

Indianapolis

Indiana

Are you an experienced, passionate pioneer in technology? An industry solutions professional who wants to work in a collaborative environment. As an experienced PlanView Administrator you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. PDM practitioners are local to project locations, minimizing extensive travel, and provides you with a full career path within the firm.

Work you'll do/Responsibilities

Enterprise Services Solutions Architecture team is seeking an experienced Planview Enterprise One (E1) Business System Administrator to support the design, implementation and ongoing support of the platform. As an integral member of the E1 Core Team, this administrator will be responsible for engaging with PlanView and the Raytheon team on a day to day basis though the implementation phase of the program. Following successful implementation, the administrator will be responsible for maintenance, configuration, and troubleshooting Planview's EnterpriseOne CTM and PRM modules - often the result of Strategic Planning and Portfolio needs, end-user work requests, help desk tickets, process changes, and regular system upkeep. In addition to system administration responsibilities, the Administrator will provide oversight and support for integrations with other 3rd-Party tools, as well as, seeking opportunities to enhance the Planview EnterpriseOne tool features and functions.

Responsible for maintenance, configuration, and troubleshooting Planview - often the result of Strategic Planning and Portfolio needs, end-user work requests, help desk tickets, process changes, and regular system upkeep. Participates and contributes to process improvement initiatives by proposing and/or undertaking system configuration changes that support the overall improvement initiative. Helps end users understand system processes and usage rules, as well as, enforcing those processes and rules. Supports the Planview team in communicates maintenance windows and outages to impacted end users. Establishes and documents system support procedures, including level-1 help desk procedures. Adheres to established SLAs when responding to help desk tickets and identifies the root cause of system problems. Proficient in the understanding of the systems' back-end processes and underlying data, such that he/she can provide insight during improvement initiatives, as well as effective troubleshooting when problems arise.

Essential Functions

Configures the system to support Digital Technology needs, user requests, process changes, and improvement initiatives

Develop and administer enterprise wide onboarding training, recurring refresher training

Perform in-depth analysis in current state setup, workflows and capabilities with the goal of enhancing the usage of Planview to match scaled agile framework setup from Request in-take, planning and strategies capability

Manages end user requests (e.g. system access requests, reports, research requests, job scheduling, etc.) and provides data analysis and queries to support IT and other business initiatives

Provides guidance and enforces system processes and usage rules

Performs regular system maintenance by supporting timely upgrades, communications, process updates.

Communicates system changes, maintenance windows, and outages to impacted end users

Supports large project initiatives in the role of the system's Subject Matter Expert. Proposes solutions related to the supported system, as well as, identifies risks related to proposed system changes.

Skills and Abilities

Ability to analyze and solve problems

Ability to read and/or listen and understand information and ideas communicated

Develops and delivers effective presentations

Present information and ideas to others clearly and understandably

Ability to effectively facilitate meetings, work sessions, and training

Aptitude to learn a new business and systems

Strong verbal and written communication skills

Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

Ability to work independently and as a member of a team

Flexibility to operate and self-driven to excel in a fast-paced environment

Capable of multi-tasking, highly organized, with excellent time management skills

Detailed oriented with excellent follow-up practices

Technically savvy with ability to quickly learn new systems and effectively assume administrator responsibilities advanced required

SQL scripting or similar scripting capabilities (fundamental skills at minimum) intermediate required

System analysis capabilities (including data analysis) and process improvement capabilities (business and/or technical) advanced required

The Team

Our Core Technology Operations (CTO) team offers differentiated operate services for our clients with solutions to help organizations scale and optimize critical business operations, drive speed to outcome, deliver business transformation, and build resilience in an uncertain future.

Our operate services within CTO include:

Foundry Services: Operate services providing flexible, recurring resource capacity for client initiatives, projects, tasks, and enhancement

Managed Services: Operate services that provide ongoing maintenance, monitoring, and optimization for IT/Engineering applications & products

Qualifications Required

Bachelor's degree required Computer Science, Computer Information Systems, Informatics or Engineering, other majors to be considered on an individual basis

Five (5) years or more System administration/configuration of the Planview Enterprise One Platform (preferred) or other similar SaaS PPM and EA platform administration or configuration experience

Three (3) years or more Experience in process improvement - whether in a business or technical environment required

Seven (7) years or more Experience working in an IT environment and having been exposed to various IT-related responsibilities and terminology required

Technically savvy with ability to quickly learn new systems and effectively assume administrator responsibilities advanced required

SQL scripting or similar scripting capabilities (fundamental skills at minimum) intermediate required

System analysis and process diagramming capabilities (including data analysis) and process improvement capabilities (business and/or technical) advanced required

Other System administrator certification(s) from commercially recognized product(s)

US Citizen/ Green Card

Travel up to 10% annually

Limited immigration sponsorship may be available.

Additional Requirements

Engages in online, classroom, and/or self-training to continue developing system expertise

Performs other duties as assigned.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Company info

Deloitte Development, LLC
Website : http://www.deloitte.com

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