Job Details

Elliotts Hardware - Sales Associate

Company name
Mclendon Hardware, Inc.

Mesquite, TX, United States

Employment Type


Posted on
Mar 17, 2023

Valid Through
Jun 30, 2023

Apply for this job




Sales Associates provide excellent customer service to CNRG customers by listening to customers, helping customers identify and clarify their needs, and reacting with accurate information and product recommendations. Candidates need to have experience in special order processing, hardware sales along with related products such as paint and plumbing fixtures. This is a full-time position and previous sales experience is required along with the ability to navigate basic computer functions. Related experience in design, kitchen, bath and hardware is a plus. Candidates must be outgoing, have a strong attention to detail and excellent follow-up skills.


Essential Duties & Responsibilities


Customer Service:

Smile and greet all customers who enter the department or come within a normal speaking radius of the sales associate. The greeting should include an open-ended question such as How may I assist you today? or What can I help you find today?

Practice excellent customer service and listen intently to customer needs.

Direct customers to the appropriate products for the particular customer need.

Build customer confidence by supplying product knowledge and technical assistance as it relates to the selection, use, and installation of products sold by CNRG.

Perform sales counter functions such as order entry, special orders, and price lookup.

Accept and respond to telephone inquiries from customers in a polite manner that provides the information sought by the customer.

Merchandise product on shelves or other fixtures according to corporate or other plan-o-grams.

Make new product recommendations to store management based on customer feedback.

Write sales orders and special orders using CNRG point-of-sale systems in an appropriate manner and so orders are processed completely and correctly by suppliers the first time.

Assist in cycle counting of inventory according to a schedule established by management.

Stock shelves with incoming product as necessary.

Sign and merchandise product in the store as necessary.

Face and front product at the beginning and end of each shift, and as time permits.

Notify regular customer about new products and upcoming store promotions.

Maintain clean and organized sales counter and selling area so that customers do not perceive CNRG in a negative manner based on store conditions.

Assist with customer loading of items purchased in the store as necessary.

Use CNRG Resource Center to submit instances of items with incorrect retail prices, items that will not scan properly, or items with incorrect descriptions.


Safety & Loss Prevention:

Possess working knowledge of company and store security measures.

Understand common techniques employed by shoplifters or others seeking to defraud the company and remain vigilant about observing suspect activity and reporting it to management.

Follow company safety guidelines and basic safety practices at all times. Participate in regular store safety meetings.


Perform other duties similar to those above as assigned by the store manager's supervisor or other qualified corporate or platform representative.




Must be able to perform each duty and responsibility in a satisfactory manner. Qualifications include previous work experience dealing with retail sales or general customer service. Must possess strong math, reading, writing, and speaking skills, and a friendly demeanor.  Must possess problem-solving ability and good organizational skills, and must be able to communicate using telephone and e-mail. Basic knowledge of lumber, building materials, or general hardware merchandise is required, and specific departmental expertise is preferred. Must be able to lift and load merchandise weighing up to 50 lbs. for various amounts of time, lift and load merchandise over six feet off the ground, climb a ladder, and maneuver safely at the store. High school diploma or equivalent is preferred.

This job is an hourly position (non-exempt from overtime). Though successful sales specialist associates may be considered for other opportunities within the company, the position carries no guarantee of career progression. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee.

Central Network Retail Group, LLC complies with all applicable equal employment laws, including the Americans with Disabilities Act.  Qualified individuals with a disability may request reasonable accommodation from the company.

Company info

Mclendon Hardware, Inc.
Website :

Similar Jobs:
At A Glance:\nOur specialists earn an hourly base pay of $18.00 along with lucrative commission and incentives for targeted hourly earnings of $22.95/hour or $47,736.00 annually. Top performers in this role are earning $60,000.00....
Retail Cashier
Location : Mesquite, TX
Description You have a passion for sport, for the community and for customer service. So do we. DICK’S Sporting Goods is seeking people-first teammates to join our team.   On our team, everyone plays a critical role providing gen...
By using Employment Crossing, I was able to find a job that I was qualified for and a place that I wanted to work at.
Madison Currin - Greenville, NC
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
EmploymentCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
EmploymentCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2023 EmploymentCrossing - All rights reserved. 169 192