Job Details

Administrative Support Team Leader

Company name
Kennedy/Jenks Consultants, Inc.

San Diego, CA, United States

Employment Type


Posted on
Jun 03, 2020

Valid Through
Sep 16, 2020

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Kennedy Jenks provides engineering and scientific solutions for innovative water and environmental projects since 1919. We deliver exceptional service and highly qualified professional staff to solve the unique challenges of public agencies and private industry clients across the United States.

We are seeking an Administrative Support Team Leader to lead administrative services functions company-wide and supervise a team of administrative support professionals.

What you’ll do:

You will lead the delivery of administrative support services to Kennedy Jenks’ 28 locations and employees across the US, including providing support and supervision to administrative assistants. This position may be in any of KJ’s locations. Duties may include:

Organize administrative support services, creating a cohesive team of support professionals providing diverse administrative support services across multiple locations. Supervision will often be done remotely using technology tools such as Teams.

Work closely with operations managers and administrative team members to gain a complete understanding of the scope and variety of administrative support tasks and needs, including support for those working remotely.

Hold regular one-on-one meetings with team members to reinforce successful practices and find solutions for any challenges and barriers to providing outstanding administrative support.

Coordinate with other support functions (Accounting, the Project Management Office, HR, Marketing, etc.) to create a cooperative, effective and mutually beneficial working relationship with the administrative support team.

Conduct capacity reviews and lead administrative workload planning to create an equitable and organized sharing of duties between team members and multiple locations, capitalizing on individual strengths and interests.

Develop standard operating procedures and training for administrative support services and those who rely upon these services.

Monitor performance of team members, and conduct performance evaluations in alignment with KJ’s performance review process. Reinforce and encourage exceptional traits and behaviors. Help team members improve performance in their individual growth areas by proactively addressing and resolving challenges.

Make compensation recommendations.

Manage requests for time off, schedule adjustments, and special requests for the administrative support team.

Organize training and skill development opportunities for team members and hold regular team meetings.

Drive efficiency of scale by creating and negotiating national accounts and special rates for products and services such as office supplies, shipping, printing, catering, and hotels (both local and national).

Create guidelines, procure supplies, and provide training and oversight in the use of national accounts.

Develop a program to monitor and track daily pool car usage across all locations.

Provide administrative support as needed.

Travel as needed to meet team members and participate in special projects. Travel is anticipated to be less than 10%.

Desired Qualifications:

At least 5 years of related work experience with a track record of increasing responsibility. Some experience in a supervisory role is required.

Experience in the A/E/C (engineering, architecture or construction) industry, or other professional services industries, is preferred.

Bachelor’s degree preferred.

Demonstrated proficiency with MS Office software (Word, Excel, PowerPoint), and with the various applications within Office365 such as Teams and SharePoint. Familiarity with accounting, billing, project management and/or creative software (i.e. Adobe Creative Suite) is a plus.

Valid driver’s license and acceptable driving record.

As an employee-owned firm, Kennedy Jenks offers a unique company culture with a corporate commitment to a maintaining a positive work/life experience. Kennedy Jenks provides a competitive compensation and benefits package.

Kennedy Jenks is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy and pregnancy-related conditions, sexual orientation, gender identity, national origin, age, marital status, disability, citizenship status, genetics, protected veteran status, or any other characteristics protected by applicable law.

Company info

Kennedy/Jenks Consultants, Inc.
Website :

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