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Debt Resolutionspecialist
Location
Merrillville, IN, United States
Posted on
Dec 07, 2022
Profile
Debt Resolution Specialist
The candidate will assess customer's needs and reconcile issues according to company, client, federal, state and local requirements and policies. Handle both inbound and outbound calls in an high paced environment. Recover past due payments on accounts while applying customer service skills. Update consumer file information and notate accounts. Negotiate payment/settlement arrangements. Confirm consumer information. Ability to process payments and update consumer banking information. Investigate and resolve consumer/file discrepancies. Create a working relationship with consumers and attorneys to help resolve accounts. Comply with all legal requirements. Call Center, Collections, or Sales experience is a plus. Prior exposure to the FDCPA is preferred.
Company info
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90 Day Old Job 