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Job Details

HFA Insurance Claims Care Representative

Company name
Clayton Homes

, TN

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Insurance Claims Care Representative



Reports to:

Claims Manager


Insurance Claims Care Representatives are responsible for handling a large volume of incoming calls regarding existing insurance claims.


Responsible for professional and timely communication with customers via phone, fax, and email.

Accurately documents all information regarding existing claims.

Pro-actively gathers required information from customers.

Assists team members with customers in timely follow-up, processing and settling of their insurance claims.

Performs other duties as assigned.


401(K) includes 100% company match of the first 4%

Medical and Dental Plan with Prescription Coverage and Vision

Paid Time Off and holidays

Quarterly BONUSES!!!


High School Diploma or GED required. Some college or insurance training would be helpful.

Fluent in both English and Spanish a plus

Effectively communicate via phone and computer.

Strong computer skills in Microsoft Word and Excel. Experience in AS400 a plus.

Great attention to detail and organizational skills.

Willingness and ability to complete assigned work efficiently.

Willing to learn, hard-working, determined and assertive.

Company info

Clayton Homes
Website :

Company Profile
We've helped people just like you buy manufactured homes since 1934, building more than 1.5 million homes and winning multiple awards for design and construction. We build, sell and insure manufactured and modular homes as well as relocatable commercial and educational buildings. We have 12,000 team members, 35 home building facilities and more than 1,000 home centers. Clayton Homes also owns and operates 18 subdivisions. In 2003, Warren Buffett and Berkshire Hathaway, Inc. acquired Clayton Homes.

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