Job Details

HVAC TB Service Manager

Company name
Johnson Controls, Inc.

Sterling Heights, MI, United States

Employment Type

Bluecollar, Hvac, Manager

Posted on
Jan 13, 2022

Valid Through
Apr 28, 2022

Apply for this job


HVAC TB Service Manager','WD30135375008','!*!What you will do 

Responsible for Service customer account leadership, including Labor and Material growth and execution of the Service business, for the team’s customer base. Drives profitability and productivity of the team. Manages customer relationship development and satisfaction. Responsible for employee development and retention and for safety program compliance.  

How you will do it 

Sets and monitors goals for customer account gross margin delivery and profitability, including Planned Services Agreements and Labor & Materials (L&M) work.  

Drives L&M growth through Technicians and Team Leads.  

Leads the execution efforts of assigned Service business to include warranty-related customer issues. 

Responsible for procuring and mainlining fleet and tools inventory. 

Ensures consistency of delivery systems through supervision and audits of Technicians, Customer Service Agent and others who are part of the service delivery process. 

Reviews and approves all L&M quotations. 

Responsible for budgeting, forecasting, accounts payables/receivables. 

Responsible for maintaining appropriate staffing levels to accommodate existing and new business needs, hiring, training and transitioning new employees as well as the day-to-day performance of the service team, conducts formal performance reviews, and all related issues. 

Responsible for safety performance and program compliance. 

','!*!What we look for 


Technical school training or equivalent experience in the HVAC or building controls industry. 

Three or more years of management experience in a similar service deliverable environment. 

Strong ability to prioritize work activities for the team, scheduling, and lead a diverse team. 

Strong interpersonal, customer service, negotiating skills. 

Demonstrated competence in writing and verbal communication skills.  

Basic financial accounting experience.  

Demonstrated proficiency in MS office products and basic Windows environment. 


Diploma in Electronic or Mechanical Systems. 

Two years prior experience in the HVAC or building controls industry.  

Five plus years in a service management role directing a similar service deliverable team  

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit  

','Field Operations','US-MI-Sterling Heights','','Bldg Technologies & Solutions','HVAC TB Service Manager

Company info

Johnson Controls, Inc.
Website :

Similar Jobs:
Overnight Baker
Location : Dearborn Heights, MI
Overnight Baker PANERA CAFE ASSOCIATE: BAKERWant to work in a place where you can learn, laugh, be supported, be yourself and reach your goals? If so, then Panera is for you. We do everything possible to earn your trust and help y...
Overnight Baker
Location : Chesterfield, MI
Overnight Baker PANERA CAFE ASSOCIATE: BAKERWant to work in a place where you can learn, laugh, be supported, be yourself and reach your goals? If so, then Panera is for you. We do everything possible to earn your trust and help y...
Salad and Sandwich Maker
Location : Royal Oak, MI
Salad and Sandwich Maker Salad and Sandwich MakerFull-time and part-timeLooking for a supportive workplace that prioritizes safety and has your back? Want to work where you can be yourself, become your best, and make people smile?...
I was very pleased with the EmploymentCrossing. I found a great position within a short amount of time … I definitely recommend this to anyone looking for a better opportunity.
Jose M - Santa Cruz, CA
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
EmploymentCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
EmploymentCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2022 EmploymentCrossing - All rights reserved. 21 192