Senior Counterparty Onboarding Focal

Profile

Texas, United States of America

Job Family Group:

Commercial and Retail

Worker Type:

Regular

Posting Start Date:

September 16, 2021

Business unit:

Downstream

Experience Level:

Experienced Professionals

Job Description:

What is the role?

T&S has a heavy focus on compliance and KYC/financial crime remains a top focus area coming year. Counterparty on boarding, as well as remediation projects and reviews of existing counterparts are led by the Compliance department/Financial Crime Team in partnership with T&S SEAm. The Shell Energy business is intimately integrated into these projects, since they have a large impact on Shell Energy America’s ability to trade with counterparts and meet business objectives.

Customer onboarding and management is a key focus for T&S and the SEAm business in the coming year(s) where more remediation projects, process improvement opportunities and simplifications are expected. We are experiencing growth in our business as part of the global plan and onboarding/re-review of new and existing counterparties is a critical function within the pillar of our global strategy.

This role will support the business on managing the above, reporting into the Counterparty Onboarding LEAD (COF).

The role will be accountable for the following:

Interface directly to the customer in various channels, voice, email. Manage the onboarding and maintenance process. Excellent customer service and interface skills.

Deep understanding of customer documentation and what creates financial crime risk profile. Explain how E2E process works to business, set expectations on timescales. Ability to clearly explain what docs are required and provide clear and thorough business rationale.

Attention to detail, professionalism in communication and precise organization around follow-up on issues and delayed requests

Ability to thoroughly research using disparate and moderately functioning internal systems, various excel tracers and unstructured data.

Assess request type, enter requests in MDN and ensure that the appropriate regulatory classification if any is provided as required. Understanding of GDRP and managing sensitive information.

Request all end to end documentation including required Financial Crime documentation (as per document collection matrix), Credit and where necessary conduct Counterparty outreach (data privacy requirements deep knowledge.

What we need from you

Must have legal authorization to work in the US on a full-time basis for anyone other than current employer.

Bachelor’s Degree in related field and a minimum of 4 years of work experience; exceptions will be granted to those with direct commercial experience such as trading/risk/trading operations.

Hands-on mentality, self-starter, practical problem-solving approach, generate own ideas to smoothen the process.

College degree in related field required; exceptions will be granted to those with direct commercial experience such as trading/risk/trading operations.

Deep subject knowledge of company incorporation, ownership structure. Knowledge of local incorporation laws and documentation is preferred. Understanding company ownership, financial crime risk, mitigations.

Project management: run, coordinate, execute and prepare business for remediation projects; including planning, aligning, getting resources in place (i.e. indication of the workload)

Effective stakeholder management: able to work with SEAm’s General Managers, Regional Team leads (leading traders), the Compliance Office as well as KYC-team/ their project organization.

Communication and reporting, well developed skills: clear and frequent reporting back to the business.

Ability to train traders on risk mitigators and prepare cases for VP and EVP as required through the onboarding process.

Strong Excel skills, including pivots, if statements – all required in spreadsheet manipulation and understanding swift manoeuvring excel – multiple data sets of 10,000 – largely based on counterparty name.

Advice implementation: advice on improvements, including ideas to make the SEAm business ready for the future, i.e. implement a sustainable way of working.

Extreme attention to detail in a fast paced, regulatory and stressful environment. Most cases are time sensitive, ability to manage the pressures.

Additional Information:

T&S SEAm is committed to support flexible working arrangements where feasible and subject to the requirements of the position applicable local country policy, regulations and legislative frameworks. Please feel free to make clear during the selection process the type of working arrangement for which you would like to be considered, if required.

Company description

Shell is a global group of energy and petrochemical companies with about 84,000 employees across more than 70 countries. We aim to meet the world’s growing need for more and cleaner energy solutions in ways that are economically, environmentally and socially responsible. We have expertise in exploration, production, refining and marketing of oil and natural gas, and the manufacturing and marketing of chemicals.

As a global energy company operating in a challenging world, we set high standards of performance and ethical behaviors. We are judged by how we act and how we live up to our core values of honesty, integrity and respect for people. Our Business Principles are based on these. They promote trust, openness, teamwork and professionalism, as well as pride in what we do and how we conduct business.

Building on our core values, we aspire to sustain a diverse and inclusive culture where everyone feels respected and valued, from our employees to our customers and partners. A diverse workforce and an inclusive work environment are vital to our success, leading to greater innovation and better energy solutions.

An innovative place to work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.

An inclusive place to work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potential…

We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.

We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.

We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.

We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws. Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability. As a US Federal Contractor, hiring selections are subject to periodic audit review and documentation of your selections should be maintained for a period of three calendar years. It is the policy of Shell in the U.S. (“Shell”) to provide equal opportunity to all individuals, employees and all qualified applicants for employment consistent with employment requirements and qualifications. Shell prohibits discrimination based on race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, citizenship, genetic information, or other protected status under federal, state or local laws. All employees are expected to support this policy and contribute to an environment of equal opportunity. If you need an accommodation for a disability during the resourcing process, please speak with an HR representative.

According to the United Nations, the global population could increase to more than 10 billion people. A key role for society – and for Shell – is to find ways to meet the growing demand for energy, with less carbon emissions. We need people who dare to think differently – to take part in developing tomorrow’s energy solutions today.

Company info

Shell .
Website : https://www.shell.com