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CD Baby Bi-Lingual CSR

This job is expired..

1 yrs required

Portland, OR
259 hit(s)   |  4 times apply



Customer Service Representative (Bilingual English/Spanish)

Educational Requirements:
High School degree or equivalent required

Experience Required:
Minimum 1-year customer service related experience

Responsibilities / Tasks:
• Answer and direct incoming calls and emails to the appropriate people within the organization
• Answer artists and customer questions regarding their accounts, album sign-ups and orders
• Accurately complete data entry and enter new prospects/clients into the computer system
• Enter transactions into computer which will generate mailings to prospects/clients
• Cover reception/ Greet clients and assist with employee/client meetings
• Follow proper security guidelines to ensure safety procedures are followed according to company policies
• Reliability – must be on time, and have good attendance
• Other duties and special projects as assigned

  • Bilingual English/Spanish


Preferred Skills:
• Must have good communication, language and verbal skills
• Must be professional and friendly on the phones
• Must have good computer skills and accurate typing skills of 30-40 wpm minimum
• Copyright and publishing knowledge a plus
• Positive attitude
• Level of knowledge about Artist & Customer related issues & questions
• Ongoing learning about **MEMBERS ONLY**SIGN UP NOW***., Music Industry, and Artist and Customer issues

EEO Employer F/M/Vet/Disabled

Company info

Cd Baby

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