Technical Consultant, Staff
Do you thrive in a dynamic, committed, and professional environment and would you like to be a part of a team that positively effects change? Are you up for a challenge of driving client experience forward?
You can “Find Your Forward as part of our team at Fiserv, a FORTUNE™ 500 member, and you will join the industry leader in financial services technology. With more than 23,000 associates around the world, we’re pushing the boundaries of what’s possible in financial services with deep expertise and a dedication to innovation.
It is an outstanding time to join Fiserv and take on a rewarding and challenging role that helps to drive significant change in a rapidly evolving and growing organization.
What does an outstanding Technical Consultant, Staff do?
Project Management - Interact with internal company and external customer/third party resources to ensure quality, efficient on-time completion of project implementation. Business Process Analysis - Analyze data on format and content to assess current client business processes and requirements. Quality Assurance - Performing or monitoring varied validation and/ or troubleshooting efforts between infrastructure engineering, coding, data validation, testing. Communication - Communicate status of project with senior associates, managers and client. Client Training - To ensure the intended use of the product or service and realization of benefits expected. Process Improvement - Provide input to improve implementation checklist, process and procedures. Perform other duties as assigned.
Basic qualifications for consideration:
3 years of managing projects, product installations/configurations, and financial services training
3 years of financial industry experience
Ability to Travel: 15-25 percent
Microsoft Office Suite experience
Client Presentation Experience
Preferred qualifications for consideration:
3 years of credit union experience
Portico Core Experience
Must be able work in a high-pressure environment and transition efficiently from project to project and multi-task effectively.
Must be able to effectively and clearly communicate and interact with client staff and management. One or more year’s project management experience or training is preferred.
Has proven skills in organizing and managing tasks and projects
Exhibits leadership skills and a professional appearance and demeanor that generates confidence in customers.
Able to stay current on Company products, policies, procedures and system enhancements.
Must be able to make decisions and solve problems that are general in nature and for which there are precedents
Who we are:
Credit Union Solutions at Fiserv provides integrated account processing solutions for more than one-third of the credit union marketplace, building an innovative foundation for growth, as well as the technology needed to drive efficiency and deliver superior member service in a changing marketplace.
We have a lot to consider, from identifying and adapting to changing regulations and mitigating risk to keeping pace with evolving technology and providing excellent member service. Credit unions’ goals aren’t new. How they achieve them is. With the right tools in place, Fiserv helps credit unions eliminate barriers to growth, realize efficiencies, ensure compliance, face risk issues head on and provide the superior service members deserve.
Want to be a part of a team that effects change? Join our team and see why Fiserv is one of the Most Admired Companies!
Fiserv is an Equal Opportunity Employer/Disability/Vet.
Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit http://www.careers.fiserv.com/eeo for more information.
Website : http://www.fiserv.com/
Fiserv, Inc. (NASDAQ: FISV) is a leading global provider of information management and electronic commerce systems for the financial services industry, providing integrated technology and services that create value and results for our clients. Fiserv drives innovations that transform experiences for more than 14,500 clients worldwide, including banks, credit unions and thrifts, billers, mortgage lenders and leasing companies, brokerage and investment firms and other business clients.