O365 Program Manager

Profile

The Role

We’re passionate about enabling our colleagues across WTW to collaborate with the right tools to deliver business results. Our Collaboration tools are primarily based on Microsoft O365 (including Teams, Yammer, Stream, OneDrive, SharePoint Online, Exchange Online, CRM Dynamics, Forms, Planner etc) and also includes non-Microsoft technologies such as SiteCore and in-house built systems.

We are early in this journey and it’s a high profile initiative for WTW with colleagues around the world excited about the new tools to come. We will develop a cohesive, controlled, compliant suite of Collaboration solutions, optimally integrated in WTW, evergreen with Microsoft technologies and ready for new innovations. We engage strongly with our businesses and strive for an excellent colleague experience in using the tools. We have an in-flight investment program to deliver this. The current program spans multiple years and there is a strategic vision that will require an ongoing investment program each year.

This role owns, drives and delivers the Collaboration Solutions program of work. This includes all project oversight and governance including reporting, budgets and steering committees. A key part of this is creating varying reporting and data as and when necessary for boards and committee papers to keep execs up to date on the plans and progress.

The role works in partnership with the program delivery leads across other Technology Functions including the Segment Information Security, Technology Risk & Control, Service Management, Infrastructure inc Network Management.

The role also works very closely with our central strategy team on topics such as pan-Technology investment program papers, budget planning, status reporting, dependencies and program delivery assurance methodologies.

This is an excellent opportunity for a high calibre candidate to make an impact. The role sits on the global leadership team and reports to the Head of Collaboration Solutions

Major Accountabilities

Overall accountable for Project delivery to time, cost and quality

Hands-on delivery of the program and each project. Manage PMs delivery of the projects, ensure projects follow minimal standards, process and deliverables. Drive and validate status reports in timely and accurate manner ensuring quality

Ensure the team understand business priorities for collaboration solutions, the commercial drivers and that our plans focus on delivering business results

Create an environment of healthy debate within the team, to ensure our solutions meet business needs whilst also deploying the products as designed by Microsoft to ensure agility and control

Create a culture in the team to take individual accountability and collective accountability to deliver. Where all team members question with intellectual curiosity and challenge each other to ensure quality

Manage project costs, ensure any projects have good accounts and logs of Third Party plans and contracts (SoW). Work effectively with the Finance Business Partner to manage the Program Financials and deliver financial updates.

The Requirements

Strong knowledge of O365 (including Teams, Yammer, Stream, OneDrive, SharePoint Online, Exchange Online, CRM Dynamics, Forms, Planner etc) and running projects to implement them, ensure effective control and drive adoption

Ability to shape ambiguity and enjoy dealing with a rapidly changing environment

Highly driven self-starter, passionate about delivering. Continually engages and excites others including through challenging times on projects

Strong attention to detail. Completer, finisher

Collaboration by name, collaboration by nature. Excellent collaboration, communication and presentation skills with the ability to communicate at all levels and at varying detail.

The Company

Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 45,000 employees serving more than 140 countries and markets. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at willistowerswatson.com .

Willis Towers Watson is an equal opportunity employer

Willis Towers Watson believes that effectively managing a diverse workforce is vital to our business strategy. We have an obligation to our organization, ourselves and our clients to hire and develop the best people we can find. We will continually review our policies and practices to ensure that all areas of the employment process (including recruiting, hiring, work assignments, compensation, benefits, promotions, transfers, company-sponsored development programs and overall workplace experience) are free from discriminatory practices. We are committed to equal employment opportunities at Willis Towers Watson.

Unsolicited Contact: Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer.

Company info

Willis Towers Watson.
Website : https://www.willistowerswatson.com/