Role:Technology - Production Systems Management - Applications ConsultantAssignment: ITSE - Production Systems Management - Unit 1Location:Louisville, Ky (office) or WAH within the U.S. Assignment CapsuleAs a Technology applications consultant you will: develop an understanding of Humana?s business needs and translate those needs into technological systems, design specifications and solutions. You will partner with other associates to analyze, design, develop, implement and integrate moderate and complex business systems that will optimize business outcomes. * Provide ongoing software support and issue resolution * Partner with other business areas and IT Development within Humana to understand application requirements and ensure high quality applications are delivered in a DevOps model * Triage issues with existing applications and recommend enhancements, resolve issues, coordinate testing and oversee regular production operational efforts including daily Standard Operating Procedures, providing data extracts, and reporting * Partner with internal and external resources on production outage calls to drive to restoration and root cause Role Essentials * Bachelor?s Degree in Computer Science, Information Systems or related technical degree * 5 years of experience (mix of development and\/or production support) * Prior experience with ASP.Net, C#.Net, MVC Frame work, WCF, ASP * Experience in the areas of software development and support * Development experience using Visual Studio, Java, ASP, XML, HTML and SQL * Comprehensive understanding of SDLC, Object Oriented principles and design patterns Role Desirables * Prior experience with Production Support Management (PSM) * Knowledge of and Convergys, Interactive Voice Recognition (IVR) Software, Softphone\/CT Connect, Verint Software Reporting Relationships * You will report to a Technology Manager. This area is under the leadership of the SVP & Chief Operating Officer. **Title:** *Technology - Production Systems Management - Applications Consultant* **Location:** *KY-Louisville* **Other Locations:** *US-Texas-Austin, US-Texas-Dallas, US-AZ-Phoenix, US-Texas-Houston, US-AL-Birmingham, US-IN-Indianapolis* **Requisition ID:** *183967* Humana Inc., headquartered in Louisville, Ky., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. We also provide free language interpreter services. See our full accessibility rights information and language options.
Website : http://www.humana.com
Humana's diverse lines of business work to serve all types of consumers. From families to seniors to military members to self-employed individuals, there is a plan to meet many unique needs. Find out how Humana's associates and corporate leaders are committed to customer service. Our team uses innovation to deliver results to our consumers.