Job Details

Contract Administrator

Company name
Sallie Mae, Inc.

Austin, TX

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Join Gila, LLC, A Navient Company, as a Contract Administrator

Founded in 1991, Gila, LLC, A Navient Company

, offers business process outsourcing focusing on revenue enhancement services. We serve state governments, transportation authorities, municipal government entities and other public entities, using a technology platform that delivers exceptional customer service. Through its business units, Municipal Services Bureau (MSB) and Gila Group, the company services over 600 clients in 39 states.

Gila, LLC

distinguishes itself based on its brand: Experience, Execution and Ethics. We have achieved the Professional Practices Management System (PPMS) certification from the Association of Credit and Collections Professionals (ACA International). Additionally, the Company is now a SSAE 16 SOC 1 (Type II) compliant service organization, is PCI Compliant, and maintains an A rating with the Better Business Bureau.

Our Contract Administrator

reviews and advises staff on contractual agreements and compliance issues. This includes managing the planning, development, coordination, and implementation of the reviewed contract requirements; conducting complex, sophisticated research and analysis of operational issues, including examination of rules, policies, laws and regulations that impact or potentially impact Gila LLC

This role is also responsible for communications with external associations, and internal stakeholders, management, and addressing contract issues and concerns related to contract activities and initiatives.

The Contract Administrator

has wide latitude in decision making -- often on the spot, to ensure Gila/Navient contracts are accurate and up to date.

Responsibilities Include:

Customer contract and vendor document management

Administration and organization of Gila LLC compliance

Regulatory filings and regulatory compliance research

Manage, track, and coordinate contractual insurance and surety requirements, certificate of insurance process to ensure compliance

Coordinate with all business units in disbursement/collection of contractual information

Manage contract filing database and physical records

Work with department management to review overall company contract management process and make modifications/improvements as necessary

Coordinate and analyze contracts

Assist in management of contract/vendor renewal and termination processes

Prepare and manage a variety of compliance and statistical reports

Prepare operational reports and schedules to ensure accuracy and efficiency

Assists in coordination and planning to ensure departments policies and procedures are complying

Evaluate and monitor contract/vendor requirements to ensure compliance with contractual obligations

Plan, direct or coordinate one or more administrative services of an organization, such as records and information management

Business Administration

Ensure that contracts and related documents are communicated to all relevant parties to provide visibility and awareness, interpretation when needed

Assists in coordination, planning, development and management of a variety of projects and processes



Bachelor's Degree in Accounting, Business Administration, or Finance required. Additional, relevant experience may substitute.


Five years' business experience. Additional education may substitute.


3-5 years in contract and administrative functions

Knowledge of Salesforce

Knowledge, Skills and Abilities:

Strong legal writing experience and interpretation experience to supports contract development and compliance.

Ability to evaluate fiscal data for reasonableness, necessity and conformity with contract requirements.

Ability to recommend applicable contract actions based on program knowledge and contracting expertise.

Ability to evaluate fiscal data for reasonableness, necessity and conformity with contract requirements.

Ability to recommend applicable contract actions based on program knowledge and contracting expertise

Ability to lead projects to completion in a timely manner. Strong ability to write and edit contract requirements and specifications.

Strong ability to negotiate features of a contract.

All offers of employment are contingent on standard background checks. Navient and certain of its affiliated companies are federal, state and/or local government contractors. Should this position support a federal government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.

EOE Minority/Female/Disability/Protected Vet/Sexual Orientation/Gender Identity. Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America. Navient is a drug free workplace.




Austin, TX

Date Posted

May 10, 2018

Company info

Sallie Mae, Inc.
Website :

Company Profile
Sallie Mae (NASDAQ: SLM) is the nation’s No. 1 financial services company specializing in education. Celebrating 40 years of making a difference, Sallie Mae continues to turn education dreams into reality for American families, today serving 25 million customers. With products and services that include 529 college savings plans, Upromise rewards, scholarship search and planning tools, education loans, insurance, and online banking, Sallie Mae offers solutions that help families save, plan, and pay for college. Sallie Mae also provides financial services to hundreds of college campuses as well as to federal and state governments. Learn more at Commonly known as Sallie Mae, SLM Corporation and its subsidiaries are not sponsored by or agencies of the United States of America.

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