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Field Service Representative - UAS Simulator Job

Company name
Science Applications International Corporation-(SAIC)

Clovis, NM

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Field Service Representative - UAS Simulator (Job Number:432825)



SAIC is seeking a Field Service Representative to support the Joint Systems Integration Lab Candidate will provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) system developed and integrated with the MQ-9 Ground Control Station (GCS). This position will require integration of GOTS/COTS/OEM software and hardware components, understanding of wired networking, and application of the systems development life-cycle for system sustainment. Position will allow candidate to work closely with the end users of the systems, requiring possible travel to military installations as needed. Candidate will maintain contact with the units in the region, schedule and support MJAT operation for training events

Candidate will provide on-site and regional technical support for the MJAT Trainer System to include:

- installation and setup

- operational training

- assistance in training scenario and documentation development per fielded unit tactics

- techniques and procedures

- tracking of MJAT hardware and software configurations

- hardware component inventories and failures

- basic troubleshooting and maintenance training



- Bachelor's Degree in a Technical discipline and 2 years’ experience.

- Active TS/SCI clearance is required.

- Intermediate knowledge or understanding of Cisco and Juniper firewalls and cloud computing.

- Ability to write technical documents.

- Familiarity with or basic knowledge of UAV ground control systems from an operator, user, or integrator perspective.

- Experience in applying security controls to Microsoft Windows, Red Hat Enterprise Linux, DISA STIG implementation is strongly desired.

- Demonstrated experience and capabilities with Windows, Linux, VMware ESX - CompTIA A , Network or, Security Certifications with applicable enrollment in Continuing Education Units.

- Experience integrating, using, and training with the MQ-9 Reaper trainer is a plus.

- UAV/RPA experience is preferred.

- Knowledge of Air Force RPA GCS variants is a plus.

SAIC Overview:SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAIC has approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit

EOE AA M/F/Vet/Disability

Job Posting: Dec 11, 2017, 7:29:14 PM

Primary Location: United States-NM-CANNON AFB

Clearance Level Must Currently Possess: Top Secret/SCI

Clearance Level Must Be Able to Obtain: Top Secret/SCI

Potential for Teleworking: No

Travel: Yes, 10% of the time

Shift: Day Job

Schedule: Full-time

Job Requirements

Company info

Science Applications International Corporation-(SAIC)
Website :

Company Profile
The setting for SAIC's startup in 1969 was not much different than that of many companies that begin with a few dollars and a good idea. Small, austere offices with rented desks and typewriters that have seen better days. People furiously working days, nights and weekends, hoping to curb the anxiety over the future. For SAIC, it began in offices with a tremendous ocean view (rented for $2.40 per square foot per year) in the sleepy village of La Jolla, California. "We had the added advantage of having as our next-door neighbor, a ballet studio," recalls founder J. Robert Beyster, Ph.D. "On the balcony in front of us, just to keep things light-hearted, the ballerinas would dance by as we did our research."

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