Manager Commercial Property Management - Nri

Profile

Manager, Commercial Property Management - NRI
The candidate leads most aspects of the management, operations, and functions associated with a portfolio of multi-tenant office buildings within a defined geographic area. Leads a small team to assist in managing the portfolio. Resolves office and retail tenant concerns, providing a high level of customer satisfaction and being a great partner with tenants at the leadership level. Manages third-party tenant relationships to ensure a high level of customer satisfaction and tenant retention. Directs maintenance and alteration of land and buildings, office areas and furniture/equipment according to established company standards, building codes and other applicable regulatory agencies. Directs and leads some aspects of vendor and contractor professionals, including maintaining positive relationships with the leaders of those entities to ensure quality results. Vendors include engineers, contractors, consultants, architects, and various other service providers. Ensures vendors and contractors follow internal and external policies and procedures. Leads various aspects of portfolio/property financial performance, including capital planning, budgeting, rent billing/collections, expense management/reconciliation and financial reporting/tracking. Procures building services, including preventive/predictive maintenance, security, cleaning, landscaping, utilities management, life safety and tenant relations. Provides oversight and indirectly leads the day-to-day work of NRI's engineering staff to drive problem resolution and high customer satisfaction and retention. May review and assess performance. Directs tenant improvement construction activities for certain new/renewal tenants, utilizing third-party architects, engineers, and contractors. Participates in various aspects of the lease process including efforts to secure new tenants, as well as the ongoing management/enforcement of these leases. May perform other responsibilities as assigned.

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