Live Nation Worldwide, Inc.
Who are we?
The historic Warner Theatre, located in the heart of Washington, D.C. has hosted many iconic entertainers since its inception. The Warner Theatre is known for its national and international artists and high caliber theatrical, dance, and television presentations.
Who are you?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
Usher/Guest Service Representative
As part of the Guest Services team, ushers are responsible for providing excellent customer service at The Warner Theatre during all events. This includes greeting guests, providing information and directions, assisting with problems/issues, and controlling ticket access points throughout the venue.
USHER JOB REQUIREMENTS & RESPONSIBILITIES:
Candidates are required to have at least one (1) year prior customer service experience, preferably in a theatre/entertainment venue environment
Applicants must be able to work holidays and weekend (Friday/Saturday/Sunday) events throughout the year
Shifts schedules vary, candidate must be available to work from both day and night shifts if applicable
Candidate must be able to stand for a minimum of 6-8 hour shifts, walk up and down stairs
Candidates should be friendly, outgoing, and presentable with the ability to think quickly in a fast paced environment and communicate effectively
Greet guests, scan tickets, and perform bag checks as Front Door Staff
Have a good understanding of the theater and be able to guide guests to specific locations
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
EQUAL EMPLOYMENT OPPORTUNITY
Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
Live Nation Entertainment is the world’s leading live entertainment and ecommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Artist Nation and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the world’s top five ecommerce sites, with a database of over 119 million fans who visit our sites. Live Nation Concerts produces 22,000 shows annually for more than 2,300 artists globally. Artist Nation is the world’s top artist management company, representing over 200 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling nearly 800 advertisers to tap into the 250 million consumers Live Nation delivers annually through its live event and digital platforms.