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Job Details

Director Program Health Information Technology and Healthcare and Office Administration

Company name
Guilford Technical Community College

Jamestown, NC

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Bachelor's Degree

High School Diploma or GED

Master's Degree


Teaching Experience



ICD Coding

CPT Coding


The Program Director in collaboration with the Division Chair provides the vision and leadership required to realize the mission of the Health Information Technology (HIT) Program, the Healthcare and Office Administration department (HOA), and the college at large. Primary administrative responsibilities include program development/management, budget development/management, maintaining programmatic accreditation/external partnerships and providing operational supervision to full and part time faculty and staff in the department. Instructional responsibilities require a strong HIT skill set and the ability to teach students effectively in an instructional environment. The Program Director is a member of the full-time faculty and maintains a teaching load with some administrative release time to carry out duties.


Administrative Responsibilities

Maintaining knowledge of/compliance with the North Carolina Community College System requirements and external programmatic accreditation standards for assigned academic program.

Providing leadership to program curriculum development/revision including ensuring establishment of effective student learning outcomes and related assessment methods.

Conducting and documenting bi-annual academic assessment process requirements in stated timelines.

Contributing to the development of a data based, student centered schedule in collaboration with the Division Chair.

Participating in the college’s hiring process for full and part time faculty; orienting new faculty to program policies.

In coordination with the Division Chair, providing evaluative feedback to program faculty/staff regarding job performance.

Developing and recommending teaching assignments for program faculty to the Division Chair.

Conducting and documenting regular faculty meetings to ensure good communication.

Supporting students through the academic program promoting retention and graduation.

Developing and participating in program recruitment activities that promote enrollment.

Participating in the resolution of student complaints in accordance with college policy.

Preparing and/or reviewing course substitutions for submission to the Division Chair.

Contributing to development, implementation and oversight of departmental budgets.

Participating in the management and support of instructional spaces (i.e., technology needs, inventory control, etc.).

Identifying/promoting professional development for faculty to ensure continued program relevancy and excellent teaching.

Participating in program review and unit planning processes.

Conducting and documenting program advisory committee meetings as required.

Participating in the establishment and coordination of clinical or work based learning sites (if applicable).

Coordinating outreach and developing/maintaining relationships with industry-related personnel and employers; participating in professional organizations promoting advancement of the profession.

Participating in professional development opportunities to advance teaching skills and strategies.

Participating in professional development opportunities to advance leadership skills.

Tracking and facilitating mandatory GTCC trainings.


Prepare and teach departmental courses to include:

developing learner centered lesson plans

employing teaching strategies and instructional materials for different learning styles

incorporating, as pedagogically appropriate, current technology in classroom, distance learning and laboratory environments

creating and modeling a quality learning environment that supports a diverse student population

preparing, distributing, and utilizing instructional support materials, including course syllabi, supplementary materials, instructional media, and other devices as appropriate

updating and revising curriculum to maintain currency and compliance with accreditation standards

developing new courses as needed to support the instructional mission

participating in the development and review of course and program/general education outcomes as appropriate

developing, conducting, and documenting appropriate assessment of student learning in outcomes courses and programs/general education as appropriate

Professional Development

Maintain a professional status that supports the instructional mission by:

participating in professional development activities to maintain currency in field; maintaining current credentials or licensures as required by program or accreditation


Provide daily and ongoing oversight of facilities, equipment and student records to include:

maintaining classroom and laboratory spaces including upkeep of assigned equipment

providing for the security of facilities, equipment, and instructional materials and maintaining safe working conditions

maintaining student records (e.g., grades and attendance) in accordance with established deadlines using a variety of technology-based programs (e.g., Colleague, WebAdvisor, Moodle)

complying with all applicable college, state, and federal rules and regulations

Student Support

Provide an environment conducive to student success to include:

conducting recruiting activities

providing academic advising

promoting retention/persistence by assisting students to develop strategies for success

assisting students with the registration and graduation process

referring students to campus and community resources when appropriate

College Service

Support college-wide endeavors to include:

collaboration with faculty and staff from other divisions/departments to promote communication, coordinate schedules, and support student success

serving on department, division, and college committees

participating in GTCC institutional initiatives

collaborating with educational partners, business/industry and/or external agencies as appropriate to promote the instructional mission of GTCC

supporting collegiality and teaching excellence by actively participating in the professional development of new and veteran faculty (e.g., mentoring and peer observation)

participating in extracurricular student activities/clubs

attending college professional development sessions, college/division/department meetings, graduation and convocation, as required

Demonstrating and modeling the College’s employability skills: adaptability, communication, information processing, problem solving, responsibility, and teamwork.

Additional Duties and Responsibilities:

Maintain student records

See external funding sources

Perform all duties as assigned by supervisor

Difficult Challenges Contacts Education Required

Bachelor’s degree in Health Information Technology/Management or related field from a regionally accredited post-secondary institution

Certification as a Registered Health Information Technician (RHIT) OR as a Registered Health Information Administrator (RHIA)

Education Preferred

Master’s Degree in Health Information Technology/Management or related field from a regionally accredited post-secondary institution

Experience Required

Three years of relevant professional experience in the field to include current medical coding protocols (e.g., CPT/ICD)

Three years demonstrated teaching experience in Health Information Technology within a post-secondary institution or health care setting.

Experience with information technology processes/products such as database management, data analytics and use of Electronic Health Record software and Microsoft products.

Experience with direct employee supervision and management

Experience Preferred

Greater than three years of relevant professional experience in the field to include current medical coding protocols (e.g., CPT/ICD)

Greater than three years demonstrated teaching experience in Health Information Technology within a post-secondary institution

Experience developing and maintaining an effective curriculum to include outcomes assessment and program evaluation.

Experience with Health Information Technology national accreditation standards and procedures, i.e.CAHIIM

Experience with alternate instructional delivery systems to include a learning management system

KSA Required

The Director shall possess an understanding of and commitment to the nature and role of the Community College, particularly its “open door” policy. He/she shall have demonstrated personal and professional competence for the responsibilities assigned. The Director must be able to:

1. Multi-task

2. Respect Diversity

3. Adapt to changing procedures, protocols or assignments

4. Create and maintain a learner centered environment

5. Communicate effectively

KSA Preferred Department/Job Specific Requirements

Program Specific Trainings:

Mandatory GTCC Trainings (upon initial hire and annual updates as required; other required trainings may be added as needed):

1. Reporting Requirements

2. Anti-Harassment

3. Shooter on Campus

4. Ethics and Social Responsibility

5. Linking Student Learning Outcomes (within 30 days of hire)

6. Moodle Certification (if teaching online or hybrid – within 30 days of hire)

Physical Demands

1. Daily hours vary

2. Use technology according to industry standards

3. Meet the health requirements for clinic participation

4. Travel may be involved

Posting Type Faculty

Posting Detail Information

Posting Number 2018-069-REG-P

Open Date 08/31/2018

Close Date

Open Until Filled Yes

Special Instructions to Applicants

Company info

Guilford Technical Community College
Website :

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