Senior Manager Talent Acquisition Lead

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Job Information

Mondelez International

Senior Manager, Talent Acquisition Lead

in

Sacramento

California

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

You manage the in-house operations in the Mondelēz International Business Services Center to ensure impeccable service delivery that satisfies service level agreements and meets productivity and efficiency targets, emphasizing timely, accurate and complete transaction handling and excellent customer care.

How you will contribute

You will manage the employee services community in the service center and onshore in countries and manage the relationships between delivery teams and internal customers. To excel in this role, you will report on service-center performance and lead reviews with the functional leadership team and key stakeholders. In addition, you will contribute to global service management agenda and integrate our global scale using simplified and standardized processes and technologies. As part of this job, you will oversee the employee services center’s annual budget; handle local change requests and follow the global employee services governance framework to keep local documentation updated and compliant; manage suppliers delivering services for the processes; and identify service improvements to continuously improve the quality of the service provided. As a people leader, you will training employees and lead, coach, motivate, train and inspire direct reports to deliver the employee services agenda.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

Managing people and relating well with all center colleagues

Being a team player with demonstrated excellence in communication, interpersonal, and customer service skills

Managing a shared service or BPO delivery center regionally in a global organization

Managing vendor relationships

Project management with experience managing large-scale projects

Data analysis with a focus on accuracy and attention to detail

Multi-tasking, problem solving and managing fluctuating workloads

Building relationships, motivating, educating, and mentoring

Taking initiative

More about this role

What you need to know about this position:

What extra ingredients you will bring:

Education / Certifications: BA/BS Degree

Job specific requirements: 7 years leading a TA Team in a large market

Travel requirements:

Work schedule:

Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

Company info

Mondelez International
Website : https://www.mondelezinternational.com