Comcast Cybersecurity: Incident Handler Analyst 3

Profile

Comcast's Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.

Job Summary

The Technology, Product, Experience (TPX) organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies that transform the customer experience.

Job Description

Core Responsibilities

Monitors networks for security events and alerts to potential/active threats, intrusions, and/or compromises.

Restores environment after an incident and ensures that the managed security service has thorough detection capabilities in place for emerging threats.

Performs service requests from internal/external teams.

Maintains an advanced understanding of cyber security threats, vulnerabilities, attacks, responsible groups, motivations and techniques.

Continues to assess the evolving threats and new technologies, solutions, and services to stay ahead of them through research.

May perform documentation, vetting and weaponization of identified vulnerabilities for operational use.

Evaluates event flows to identify common risks and vulnerabilities to develop and implement solutions.

Assists with security audits, risk analysis, network forensics and penetration testing.

Provides assistance in monitoring the security of all designated networks and systems.

May prepare detailed incident reports and technical briefs for the IT security team.

Conducts After Action Reviews (AAR) to improve the response process including updating playbooks.

Strives to achieve Company business objectives and cyber operations objectives in daily activity.

Documents results of applied work processes and practical application of technical standards. Report results to management. Recommends innovative solutions.

Utilizes resources to solve moderate development problems and recommends new resources to management.

Sets the tone and pace for work performance within project groups and impressionable Cyber Operations staff.

Consistent exercise of independent judgment and discretion in matters of significance.

Will have a solid foundational knowledge of the Cyber Security Operations environment and be proficient at using tools such as endpoint detection and response (EDR), SIEM, SOAR, ticketing systems, and running data queries.

Will be enthusiastic, dedicated, curious, and comfortable working in a high-demand operations environment.

Will have had experience investigating complex cyber security incidents and working well with more senior colleagues in order to ensure events are thoroughly investigated in a timely manner.

Employees at all levels are expected to:

Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.Win as a team - make big things happen by working together and being open to new ideas.Respect and promote inclusion & diversity.Do what's right for each other, our customers, investors and our communities.

Here's a look at just some of the perks and benefits we make available to our US-based employees:

Medical & Dental

401(k) Savings Plan

Generous paid time off

Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.

Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.

Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.

Learn more atjobs.comcast.com/life-at-comcast/benefits

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years

Salary:

National Pay Range: $65,412.86 USD-$153,311.40 USD

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.

Company info

Comcast
Website : http://corporate.comcast.com