Job Details

Credit Collection Assistant

Company name
Silgan Containers Corporation

Downers Grove, IL

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Responsible for reaching out to customers to collect payment for overdue bills, or other payments. Act as the liaison between creditors and customers and manages overdue accounts.

Initiate collection activity on past due accounts via payment reminders, telephone calls and/or e-mails, and document results in Cforia software.

Contact Advance Pay customers for credit card or pre-payment options and process the card payments using online software.

Communicate issues with other departments, such as Sales, Customer Service or Manufacturing, in order to resolve issues relating to customer accounts.

Research and resolve issues when customers short pay their invoices.

Generate response to incoming trade reference requests.

Run Dun & Bradstreet report and obtain trade references on new customers as requested by Manager, Financial Services.

Review Fun & Bradstreet report and obtain trade references on existing customers with nominal credit lines.

Serve as back-up to Manager, Financial Services to release Order Holds.

Review requested address book changes for accuracy prior to completion.

Complete departmental filing.

Assist in month-end duties, as requested.

Job Requirements

Associates degree plus minimum four (4) years related experience. Or Bachelor’s degree with concentration in Finance plus minimum one (1) year experience. 

Ability to operate a personal computer and extensive knowledge in the use of Microsoft Office Software, E-1 and Cforia software.

Must have excellent interpersonal communication skills, both verbally and in writing.

Works under the general direction of the Manager, Financial Services.


The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.

Silgan is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, or the presence of a disability, which would not prevent the performance of essential job duties with, or without reasonable accommodation of any other protective status.

Silgan is a drug-free workplace.


Company info

Silgan Containers Corporation
Website :

Company Profile
Silgan Containers is the largest provider of metal food packaging in the United States. Trusted by America’s most respected brands, our reputation is based on a foundation of quality, excellence and unsurpassed technical expertise. We pride ourselves on being a solution-based partner to our customers and work hard to earn their business every day.

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