Job Details

Manager/ Senior Manager B2B Product Management

Company name
American Express Company

New York City, NY
5 hit(s)  


Manager/ Senior Manager, B2B Product Management','18002032','!*!American Express Global Commercial Payments

(GCP) is the leading issuer of commercial payment solutions to small, medium

and large businesses globally.  The Global Product Management (GPM)

team within GCP is a critical driver of growth, and is responsible for

developing and managing a suite of card, non-card, and digital payment

solutions and services for businesses across the globe – including B2B payment



Sitting within GPM, the Global B2B

Payments team acts as the center of excellence and global product owner

for our B2B payment products. This team is focused on creating products and

services that can deliver value between buyers and sellers, addressing their

needs such as working capital, foreign exchange, and accounts payable


The Manager/Senior Manager, B2B Product Management will play a critical role in

driving the growth strategy for American Express’ Global Dollar Card product –

an innovative solution designed to provide large international corporations

with a US Dollar payment facility for their cross border payments. This role

works with Global Dollar Card business development, marketing, World Service,

field account management, operations teams and companywide counterparts to

manage the day-to-day elements of acquiring new clients, bringing them onto the

platform, and ensuring seamless transactions.


Key responsibilities:

Act as champion for your

global Dollar buyer and supplier customers’ and drive your product agenda on

behalf of your end customers, firstIdentify innovative

client use cases and breakthrough business opportunities for AXPLead the customer

research agenda; develop deep customer insights to inform the E2E product

strategy including design targets/persons, definition of key features/roadmap,

product value proposition, positioning, and go to marketCollaborate with key

stakeholders across the organization to manage and prioritize product and

platform release cycles and roadmap, leveraging an agile mindset and

customer-first mentalityExpand the product’s

global footprint, in partnership with regional product management teamsProvide product overview

trainings to sales and account development colleaguesUnderstand the product

P&L and key levers of growth and profitabilityInform and articulate

the 3 year investment plan and roadmap to drive growth and scalability of

product and platform Define the success

metrics for products or platform services and track performance','!*!Proven ability to

translate a broad range of insights and inputs (particularly customer needs)

into a cohesive strategy and visionExperience conducting,

analyzing, and synthesizing customer researchProactive, self-starter

with excellent project management skills and the ability to manage multiple

tasks effectively. Must have a proven track record of driving projects from

conception through implementationStrong collaboration and

influencing skills - must be able to deliver results in an environment which

requires a high degree of coordination and alignment working with Field

organizations, internal partners across GCP and American ExpressSuperior written and

oral communication skills with the ability to communicate frequently with

senior leadership and customersComfortable working in a

dynamic, fast changing (and fun!) environmentProduct development or

product management experience preferredPrior experience with

International Trade and Cross Border Payments is a plusBachelor's Degree




eligibility to work with American Express in the U.S. is required as the

company will not pursue visa sponsorship for these positions.','Marketing','US-New York-New York','','Full-time','Feb 14, 2018','Feb 28, 2018','','','Manager/ Senior Manager, B2B Product Management

Company Profile
Each day, American Express makes it easier, safer and more rewarding for consumers and businesses to purchase the things they need and for merchants to sell their goods and services. An engine of commerce, American Express provides innovative payment, travel and expense management solutions for individuals and businesses of all sizes. Most of all, we help our customers realize their dreams and aspirations through industry-leading benefits, access to unique experiences, business-building insights, and global customer care. We enable our customers to do more and achieve more.

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