Job Details

Bilingual Reservation Sales Agent - Work-at-Home Part-time

Company name

Miami, FL, United States

Employment Type

Bilingual, Hospitality, Sales, Work At Home

Posted on
Apr 17, 2020

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NAVIS is excited to be hiring multiple PART-TIME, work-at-home Bilingual Reservations Sales Agents in several states.  Bilingual = English-Spanish.  These are all work-at-home positions and NAVIS provides all of your computer equipment.  Pay is $9.75 per hour base wage + earned commissions and bonuses, averaging an hourly rate of $17.00+ per hour!

We are ONLY HIRING IN THE FOLLOWING U.S. STATES (if you do not reside in one of these states, you will not be eligible for this position):

  • Idaho
  • Georgia
  • Florida
  • Nevada
  • North Carolina
  • Pennsylvania (Pittsburgh area only)
  • South Carolina
  • Texas
  • Wisconsin


These regular part-time positions have a start date on Monday, May 4th. 

Be part of an established, incredible Company to work for - we have been named on multiple ""Top Workplaces"" lists for NINE years running! 

NAVIS is honored and humbled to have been recognized as a ""Top Workplace"" by ""The Oregonian"" and the ""Orlando Sentinel"" for several years (and again in 2019).  

NAVIS is the only Unified CRM solution for hotels and vacation rental management companies. 



A NAVIS Bilingual Reservation Sales Agent helps prospective guests plan and book their reservations at our clients’ amazing properties by communicating in both English and Spanish fluently.  Who are our clients?  They are vacation rental companies and independently-owned hotels located in popular resort destinations – many of whom you may be familiar with.  Our Bilingual Reservation Sales Agents truly feel like an extension of the client’s reservation team because they are trained and knowledgeable of each property. This is NOT timeshare sales.  There is NO cold calling involved.



In this home-based position, you will be handling inbound calls in both English and Spanish from prospective guests who are interested in booking a vacation and want more details about the specific property they have in mind.  Calls are consultative in nature with the goal of helping and guiding the guest to book his/her stay.  Once you successfully book a guest, you earn a commission on top of your hourly base rate. The more guests you book, the more money you make! 

We will train you in a virtual environment through live, instructor-led training sessions on our systems, our processes, and the properties of our clients so you feel confident in helping prospective guests enjoy these incredible properties.

Learn more about the position by checking out this short video ! If the hyperlink doesn't work, please copy and paste the following link into your browser:



This position enables you work in the comfort of your own home and is NOT based in a crowded, noisy call center across town.  How much time, money, and frustration will you save without a commute to work?  No commute is a good thing!



NAVIS will provide you with a company PC, 2 monitors, a headset, a web cam, and other related PC equipment to help you be successful in this position.  There is no equipment cost at all to you!  All you need to provide is a dedicated high-speed internet connection.



You are sales-oriented.  You are an achiever.  You are motivated by commissions, bonuses, incentives, and contests.  You are optimistic and positive.  You set goals and accomplish them, then you set higher goals to achieve.  You enjoy healthy competition with yourself and others.  You gravitate towards helping others and making them happy.  You are neither passive nor aggressive – you are assertive.  You are dedicated.  You have high standards.  You are dependable.  You are fluent in English and Spanish - reading, writing, and speaking.  You can work a pre-established, non-traditional schedule.  You are a strong PC user and finding information on search engines on-the-fly comes second nature to you.   



  • High School diploma or equivalent
  • At least one (1) year of sales experience.  This could be from retail, food and beverage, tele-sales, hospitality, and other sales-related roles where you had direct interaction with people, and you were influencing / up-selling / using suggestive selling techniques.
  • STRONG COMPUTER USER SKILLS ARE REQUIRED - excellent experience using Windows-based computers and related applications – multi-tasking, multiple systems, dual screens, strong internet searching experience using common search engines
  • Hospitality experience is preferred, but not required
  • You MUST be fluent in English and Spanish - reading, writing, and speaking



  • This home-based position requires a work environment free from background noise and distractions.  Ideally, you should have a separate room or office in which you can close a door behind you for privacy.  You MUST be able to work in a quiet, distraction-free workspace for the duration of your shift.
  • Bilingual Reservation Sales Agents are required to provide a dedicated high-speed internet connection* – NAVIS will provide all the rest!

*High-speed internet MUST have a minimum required speed of 20.0 mbps (download) and 5.0 mbps (upload).  Please enter ""internet speed test"" into your search engine of choice and verify this – it’s critical!



  • START DATE: Monday, May 4th  
  • TRAINING DAYS: Monday-Friday
  • TRAINING TIME: 8:30am to 2:15pm Pacific Time / 11:30 to 5:15pm Eastern Time
  • WHERE / FORMAT: Virtual / remote from your home office - live, interactive, instructor-led training via web cam / video
  • DURATION:  Four (4) weeks of initial training
  • TRAINING PAY RATE:  Your training hourly base wage is $11.75 per hour.  Once you have successfully completed training, your base hourly rate is $9.75/hr + earned commissions and bonuses, averaging an hourly rate of $17.00+ per hour!


ONGOING TRAINING:  We have an ongoing, comprehensive training program that will keep you up to date with our systems, processes, and client properties.



  • STATUS: Part-time positions average 27.5 hours per week – 5.5-hour shifts five days per week
  • HOURSShifts will vary.  Schedules are given in advance.  The majority of shifts include evenings / nights and/or weekends.  For those Team Members working Swing/Nights & Weekend shifts, hourly rates will be increased with accompanying shift differentials.

Company info


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