Product Manager - Property Storytelling

Profile

Product Manager - Property Storytelling','CHI012885','!*!The Opportunity

Hyatt seeks an enthusiastic Product Manager to join our Digital Product team. Hyatt is fully dedicated to reimagining the digital journey of their guests.  One of the most critical parts of this reimagining is delivering outstanding guest experiences through digital channels on property and brand websites.  This Product Manager will play a pivotal role in defining and designing capabilities, features, and experiences to enable new guest experiences and optimize existing elements of the web experience.

 

Who We Are

At Hyatt, we believe in the power of belonging and cultivating a culture of care where our colleague’s become family. Since 1957, our colleagues and our guests have served as the heart of our business and made Hyatt one of the best hospitality brands in the world, with more than 1,200 hotel, all-inclusive, and wellness resort properties in 71 countries across six continents. As we continue to grow—we never lose sight of what’s most important: People.

 

Why Now?

We are in a time of extraordinary transformation. Passion for personal travel combined with the explosive growth of the global business has underpinned our growth for years. Hyatt is at the epicenter of the evolution of travel—and we are looking for passionate changemakers to be a part of our journey. At the heart of Hyatt is our shared belief that hospitality is more than just a job—it’s a career for people that care.

 

How We Care for Our People

Well-being is the ultimate realization of our purpose — we care for people so they can be their best. We believe this focus on our colleagues is the key to our success and we’ve earned a place on Fortune’s prestigious “100 Best Companies to Work For®” for the last eight years, ranking No. 16 in 2022.

 

We’re proud to offer exceptional corporate benefits which include:

•Annual allotment of free hotel stays at Hyatt hotels globally

•Flexible work schedule and location

•Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center

•A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption

•Paid Time Off, Medical, Dental, Vision, 401K with company match

 

Our Commitment to Diversity, Equity, and Inclusion

Our success is underpinned by our diverse, equitable, and inclusive culture. We are committed to diversity across the board—from whom we hire and develop, the organizations we support, and whom we buy from and work with.

Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.

 

Who You Are

As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with a close fun team, are results-driven, and want a variety of opportunities to develop personally and professionally.

 

The Role

This professional will oversee the development, prioritization, execution, and delivery of digital experiences throughout the end-to-end guest journey. They will partner closely with Product Design and Engineering leads to completely revamp the Hyatt digital experience for guests and will regularly interface with colleagues across Hyatt (ex: hotel operations, brand, loyalty program, digital content) to ensure seamless integration with broader Hyatt initiatives.

•Design a customer-centric, data-driven product that will intuitively guide guests through the entire travel journey.

•Develop, prioritize, and execute an evolving, guest-first product roadmap.

•Identify and research data-driven insights, making sound data-driven feature-functionality decisions.

•Conduct competitive analyses; research and recommend new offerings to maintain a competitive advantage in an evolving market.

•Regularly communicate product status to Digital leadership and highlight quantifiable business impacts.

','!*!Experience Required: 

•5 years of digital product management experience

•Extensive experience managing web and/or back-end digital systems

•Experience working within cross-functional Agile teams

•Strong background in hypothesis-driven product development, lean tools & methodologies, and data-driven decision making

•Comfortable managing discussions with business stakeholders as well as technical resources

 

Experience Preferred:

•Bachelor’s Degree in Computer Science or related field or experience

 

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

','US-IL-Chicago','','Hyatt Corporate Office, Chicago','','Yearly','US Dollar (USD)','Professional Staff/Corporate','Full-time','Digital','Product Manager - Property Storytelling

Company info

Hyatt Hotels Corporation.
Website : http://www.hyatt.com