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Job Details

Strategic Account Director- Manufacturing

Company name
Microsoft Corporation

Cleveland, OH, United States

Employment Type

Manager, Manufacturing

Posted on
Nov 13, 2020

Valid Through
Feb 26, 2021

Apply for this job


The Account Executive at Microsoft leads our most valued customers into the digital age. Embracing a challenger mindset, the successful Account Executive manages, orchestrates and leads their virtual teams and closes opportunities with customers that produce transformative business outcomes.

The Account Executive will be responsible for the following:

Business Manager

Lead with Business Outcomes - Building trustedrelationshipsthrough engagements focusedon driving the customersdesiredbusinessoutcomes using Microsoft investments, go to market capabilities and technologies.

Transformation Manager

Reliably deliver on the customers business and technology outcomes. Continue to lead Digital Transformationdiscussions with customers through best inclass virtual engagements.

Account Orchestration Team Manager

Orchestrating and coordinating the team,ensuring that the best of Microsoft and ourpartners is brought to bear to help ourcustomers deliver their business goals.


Experiences Required: Education, Key Experiences, Skills and Knowledge:

5 years of selling to or consulting with enterprise customers. Equally considered will be 5 years of experience driving digital transformation from within the Manufacturing industry

Bachelor’s degree or MBApreferred;or equivalent experience

Experience to lead multi-cultural,diverse and remote teams across different disciplines

Proven ability to understand customer needs, create and deliver customized, customer-focused pitches and solutions

Effectively navigate through ambiguity and complexities related to client management

Embody we-before-me and the customer first mindsetthat delivers long term success over short term returns

Solid knowledge of Manufacturing industry preferred


Knowledge, skills, and abilities

Account strategy development with multi-phase execution and broad delivery

Background in large-scale, multi-year enterprise change management

Executive communications, engagement and influence

Knowledgeable of the Microsoft partner ecosystem and programs

Core responsibilities

Develop landing plan including field onboarding, partner disclosure, readiness, and execution

Ensure subsidiary business owners of transformation pillars (commerce, co-sell, membership) incorporate changes within their respective planning and execution for positive business outcomes

Determine core transformation stakeholders, define resources, scope and role criteria and accountabilities

Create disclosure and onboarding/transition plans to prioritize efforts with stakeholders, partner account teams, support, operations

Drive attainment of local subsidiary change mgt KPIs/scorecard results

Participate within the partner transformation community, share learnings, best practices


Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form at .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Company info

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