Business Support Coordinator

Profile

Description

Since 2009, Humana's Your Home Advantage (YHA) has been dedicated to improving Medicare members' well-being by linking the doctor's office and the member's home. We schedule and complete In-Home Health and Well-being Assessments for Humana members.

The Business Support Coordinator is responsible for facilitating onboarding of new YHA clinicians to include background check, finger printing, drug screen, etc. from start to finish.

Responsibilities

The Business Support Coordinator gathers, compiles, and verifies information and enters it accurately into documents such as reports, presentations or forms; and office systems such as databases or spreadsheets. Codes and sorts documents so they can be accurately processed or filed. Makes standard calculations to accurately compile and report statistics. Responds to, or redirects, routine inquiries from external or internal sources about the organization, its activities, or processes to ensure callers/visitors are answered promptly and accurately. Communicates with external equipment suppliers (for example, vendors of photocopy, printing or fax machines) to arrange equipment service and repair. Performs other routine administrative activities according to the organization's established procedures. These activities may include answering telephones, taking messages, distributing incoming mail, preparing outgoing mail, photocopying, filing, operating office equipment and maintaining office supplies or other inventory. Decisions are typically focus on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.

Required Qualifications

High School Diploma

1-3 years of Human Resources, Talent Acquisition or Onboarding experience

Proficient in Microsoft Outlook, Word, and PowerPoint

Ability to manage multiple or competing priorities

Strong attention to detail

Capacity to maintain confidentiality

Strong organizational skills

Ability to balance multiple initiatives and prioritize workload

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Associates working in the state of Arizona must comply with the Tobacco Free Hiring Policy (see details below under Additional Information) and upon offer will be subjected to nicotine testing as part of a 10-panel drug test

Must have accessibility to high speed DSL or cable modem for a home office (Satellite internet service is NOT allowed for this role); and recommended speed for optimal performance from Humana systems is 10M x 1M

Must be able to work Monday-Friday 8AM-5PM EST

Preferred Qualifications

Associate's or Bachelor's Degree

Healthcare experience

Additional Information

Work at Home Nationwide

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com