Meter Reading Associate I II or Senior

Profile

:,ActualValueFromSolar:null},{QuestionName:Job Description,AnswerValue:Records changes in meter reading system as changes occur on customer accounts.Updates and maintains all data pertaining to Customer’s keys in physical files and CCS System. Processes new keys, removes keys from accounts, destroys key and pull keys daily for service and meter reading use.Daily tasks also include: working BPEM cases, confirm if estimate letters need to be sent to customers, review and track meter exception report, send out letters to customers concerning meter access issues, process return mail.Daily review and handling of all Fieldnet reports: End of day summary, meter exception, no read, and meter condition.Records and tracks relevant information for monthly reporting of performance; productivity, error rate, percent missed reads, customer complaints.Responds to inquiries from customers and several other Company departments concerning customer issues.Updates information and informs meter readers/contractors of changes.Updates all district, route, meter and account information when rerouting.Resolves customer\u0027s meter reading problems pertaining to bushes, dogs, broken doors, etc.Makes special meter reading arrangements with customers.Reviews and records customer readings per telephone calls, fax.Performs other duties as assigned by supervisor.,VerityZone:jobdescription,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Requisition ID,AnswerValue:7065BR,VerityZone:autoreq,QuestionType:text,ActualValueFromSolar:null},{QuestionName:State,AnswerValue:Kentucky ,VerityZone:formtext31,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:Physical Effort,AnswerValue:Mostly Sitting with some standing.,VerityZone:formtext53,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Preferred Qualifications,AnswerValue:A basic knowledge of other Company departments is helpful.,VerityZone:formtext55,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Work Conditions,AnswerValue:Normal office environment.,VerityZone:formtext52,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Required Education \u0026 Experience,AnswerValue:High school diploma/GED required. Requires the ability to operate office equipment including a PC. Should have basic math skills and effective communication skills. Should have knowledge and experience in Fieldnet and CCS. Must show proficiency and time in position to progress to Meter Reading Clerk II or Senior.Work requires the ability to analyze records, documents, statistical information, routes, and meter codes. Must be detail oriented because errors can result in customers not receiving a bill or receiving incorrect bills.,VerityZone:formtext56,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Address,AnswerValue:104 West Louden Avenue,VerityZone:formtext41,QuestionType:text,ActualValueFromSolar:null},{QuestionName:City,AnswerValue:Lexington,VerityZone:formtext42,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Job Function,AnswerValue:Customer Service/Operations ,VerityZone:formtext18,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:Position Purpose,AnswerValue:This position is responsible for maintaining and updating Meter Reading information in Fieldnet System. Will use Customer Care System (CCS) and to ensure accurate customer billings. Assists in accumulating statistical data and compiling reports relative to meter reading performance and cost. Responds to customer inquiries internally and externally. Assists any company meter reader or contractor with questions. Demonstrates proficiency in systems, knowledge and experience in own job responsibilities as well as a good understanding of other job duties within the department.\u0026nbsp;\u0026nbsp;\u003cbr\u003e\u003cbr\u003eThis position will be filled at the appropriate level according to the successful candidate\u0027s level of experience and knowledge.,VerityZone:formtext46,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:City,AnswerValue:Lexington,VerityZone:formtext59,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:External Title,AnswerValue:Meter Reading Associate I, II or Senior,VerityZone:formtext62,QuestionType:text,ActualValueFromSolar:null}],GQId:3891,isGQResponsive:true,isActive:true,isSocialReferralJobRestricted:false,localeId:1033,AutoOptionalReqId:7065BR,Title:Meter Reading Associate I, II or Senior,JobSiteId:5362,Link:https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25946\u0026siteid=5362\u0026PageType=JobDetails\u0026jobid=648438,isEverGreen:false},JobDetailFieldsToDisplay:{Position1:null,JobTitle:formtext62,Position3:[formtext59,autoreq],Summary:formtext46,Section2Fields:[formtext41,formtext42,formtext31,formtext7,formtext18,formtext56,formtext55,jobdescription,formtext52,formtext53]},BrandingConfiguration:{\brandingSettings\: {\Responsive_AdvancedCSS\: \/** Columns */#N#@media only screen and (min-width: 768px) {#N# .mainInitialContainer .searchLCol {#N# width: 50%;#N# }#N# }#N# /** header */#N# .themed .pageHeader {#N# background: #fff;#N# display:block;#N# }#N# .themed .pageHeader img {#N# display:block;#N# }#N# @media only screen and (min-width: 768px) {#N# .pageHeader .primaryHeaderLogoWrapperLink {#N# float:left;#N# }#N# }#N# @media only screen and (max-width: 768px) {#N# .pageHeader .primaryHeaderLogoWrapperLink {#N# float:right;#N# padding-right: 20px;#N# }#N# }#N# #N# /** Nav Mobile button */#N# @media only screen and (max-width: 768px) {#N# .themed .pageHeader.bPhoneViewLinksVisible .threeLineIcon {#N# background:#272e35;#N# color: #fff;#N# }#N# .themed .threeLineIcon {#N# background:#fff;#N# color: #272e35;#N# border:1px solid #272e35;#N# padding: 0px !important;#N# line-height: 34px;#N# font-size: 19px;#N# align-items: center;#N# outline:0;#N# border-radius: 50px;#N# width: 36px;#N# text-align:center;#N# font-weight:bold;#N# margin-top: 7px;#N# margin-left: 10px;#N# }#N# .themed .threeLineIcon i.fa {#N# margin-right: -3px;#N# display:inline-block;#N# }#N# }#N# #N# /** Mobile Menu */#N# @media only screen and (max-width: 768px) {#N# #headerLinkContainer {#N# background: #272e35;#N# color: #fff;#N# margin:0px;#N# padding: 20px 0px; 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Company info

Lg & E Power
Website : http://www.lgeenergy.com