Glendale, AZ, United States
Jun 25, 2020
Oct 08, 2020
The Specialty Operations Pharmacy Technician 3 supports Pharmacists in Specialty Rx medication preparation by dispensing Specialty Rx medications. The Specialty Operations Pharmacy Technician 3 performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills.
The Specialty Operations Pharmacy Technician 3 supports Pharmacists and Patients by ensuring adherence to Specialty Rx specific operational processes and programs developed to optimize health outcomes which includes effective communication with patients and providers. Decisions are typically focus on methods, tactics and processes for completing administrative tasks/projects. Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge.
The Disease Management Technician will:
Enter critical patient information into ScriptMed system, including but not limited to
Insurance information, medication profile, drug allergies, etc…
Communicate and interact with fellow team members to meet department goals.
Welcome new members to the pharmacy and provide a positive on boarding experience.
Ensure patients receive their medication both timely and accurately.
Facilitate patients in receiving financial assistance.
Other duties as assigned.
SCHEDULE: M-F: 4 Days: 9:30 am - 6:00 p,m ; 1 Day: 12:30 pm - 9:00 pm Mountain Time
High school diploma
National Certification: PTCB (CphT) or ExCPT
State of AZ Board of Pharmacy active license
Minimum 1 year of pharmacy technician experience
Phone/Call Center experience
Scheduled Weekly Hours
Mission: At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms –when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first.
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