Job Details

Citizenship amp Market Development Director Northeast Region

Company name
Microsoft Corporation

Boston, MA, United States

Employment Type

Manager, Business Development, Marketing

Posted on
Aug 30, 2021

Valid Through
Dec 13, 2021

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At Microsoft we have a clear and simple mission – To empower every person and organization on the planet to achieve more. Here in the Chief Digital Office (CDO) we are dedicated to empowering citizens, governments, and communities across the U.S. at all levels – commercial enterprise, federal, state, and local government. Our ambition is to drive market making opportunities across every segment and establish Microsoft as the de facto trusted business advisor for elected officials, enterprise CEOs, policy makers, entrepreneurs, and technology thought leaders across every industry vertical.

The Citizenship & Market Development Director for the AI Sustainability & Market Development (AISMD) team will lead ‘Market Making’ initiatives to drive acceleration and activation of the Northeast Region cities and states including complex opportunities focused on winning the total addressable market in strategic states, cities, and regions.

This role will serve as the lead to drive and activate economic development, societal impact and skills development across the Northeast in an effort to build, cultivate, and manage relationships with government and business elites, market influencers, and strategic partners (NGOs, Associations, Thinktanks, etc.). The successful candidate will serve as the trusted advisor for customers and partners, and in doing so will identify and create a pipeline of opportunities to enable digital transformation, build coalitions, close the skills gap & enhance employability, and create societal impact to influence strategic technology solution acquisitions, and drive market dominance.

The Citizenship & Market Development Director for the Northeast Region will broadly focus on five key initiatives:

Launch the Microsoft Accelerate initiative with customers, employability & community partners in designated cities with a focus on closing the digital divide.

In collaboration with the local SLG Client Directors and State Government Affairs, lead the Microsoft 5-State Strategy for New York to grow revenue and share. Additionally, the Citizenship & Market Development Director will improve Microsoft’s influence and position in the state by catalyzing Microsoft assets and investments and building deep relationships with government “influencers” that enable government leaders to empower their constituents to thrive in the digital economy

Activate and facilitate dialogue with community stakeholders (e.g., government agencies, corporate executives and boards, foundations, nonprofits, educational institutions, etc.) in designated cities aligned with the Microsoft Empathy in Action ecosystem & community engagements to create a foundation for symbolic & systemic change for Black and African American communities in the markets we live in and serve

Lead a coalition of strategic customer accounts with a focus on digital transformation, building coalitions (partnerships), closing the skills gap, and creating sustained societal impact leveraging market making motions to establish Microsoft’s thought leadership in AI

Working with State & Local Government team to establish key Government Agencies as top tier customers to drive AI Leadership and Strategic Partnerships.


Scope and Responsibilities

This position reports to the Senior Director of Citizenship & Market Development and requires extensive cross-group coordination and collaboration with exceptional communication and partnership skills. The ideal candidate will be able to translate strategy into action and work directly with customers to ideate, envision, and ultimately deliver digital transformation solutions for communities throughout the priority states. They will also be able to have open and effective communication, and storytelling ability that will influence high levels of customer engagement.

The Citizenship & Market Development Director for the Northeast Region will be required to successfully execute complex and intricate programs and will be responsible to deliver and provide ongoing community engagement support throughout the region.

Additional Responsibilities

Partner in delivering digital skills programs in the Total Addressable Market (TAM) and define a broad growth vision across each priority city and state.

Proactively identify, define, and champion new growth opportunities for AISMD based on market, competitive and customer insights.

Align with CELA SGA to comply with policy and regulatory requirements in the state or city and ensure that these are tracked in close coordination.

Create the strategy framework and content for high profile forums including Senior Leadership Team (SLT) visits, Leadership Summits, Executive Roundtables, Customer/Partner Panels, and more.

Partner with Communications team to establish frameworks and craft messages that enhance the company's reputation, and communicate corporate positions and objectives to enhance coordination with strategic government, education, and industry partners.

Track, drive, and influence growth planning initiatives for mid- and long-term priorities in partnership with individual product teams, marketing/PR, finance, corporate strategy, business development, and other key internal stakeholders.

Establish partnerships with industry thought leaders that can advocate and advance Microsoft's policy, political, and business priorities.


General Qualifications

This leader will need to have the following experience and abilities:

Excel in an innovative, startup-like, fast-paced environment, with rapid exploration and ability to execute

Effectively lead cross functional teams across multiple organizations

Thrive in a matrixed environment and display drive to collaborate to remove blockers, prioritize, and align on shared plans

Possess a solid track record of driving strategic insight, including a balance of product, technology, marketing, business model and third-party / partner perspectives

Understand and stay current on technology industry trends and the competitive landscape

Strong skills in advocacy with exceptional presentation and written skills and a track record of effectively communicating complex information to a wide variety of audiences

Executive presence and maturity, professional discipline and positive leadership capability and a proven ability to influence at senior levels across Microsoft, Government Officials, Nonprofits and Private Sector Leaders

Effective communicator, able to foster energy and enthusiasm for digital skilling across internal teams, partners, and customers

Enjoy meeting people from all backgrounds, and have the ability to travel to engage them when travel resumes (25%)

Self-starter who can manage ambiguity, chart a clear course, and make tough decisions

Specific Qualifications

Regional knowledge and relationships required

Extensive network across government, private sector, and academia

Minimum 5 years’ experience serving on private sector, government, or nonprofit boards/commissions

Minimum 5 years public sector citizenship and/or government affairs experience and influencing technology policy and adoption at the national or state level

Minimum 5 years in sales or sales support ranging across commercial enterprise, state and local government, and education

BS or equivalent in a technical field (CS, Engineering, etc.)

MBA (or equivalent experience) preferred

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form ( .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Company info

Microsoft Corporation
Website :

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