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Job Details

Senior Billing Coordinator

Experience
5 yrs required

Location
East Palo Alto, CA, United States

Posted on
Dec 08, 2022

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Senior Billing Coordinator
The candidate will manage the unbilled and billed inventory for a portfolio of top revenue-producing clients and lawyers. Produce invoices for clients with complex billing arrangements, complying with applicable collection policies and adhering to outside counsel guidelines. Will work closely with partners and their secretaries, other lawyers, client contacts and Finance staff to ensure the billing process is done in a timely and accurate manner and that client balances are paid on time. Manage the billing process for a select portfolio of high profile lawyers/clients including detailed knowledge of applicable client terms, discount arrangements and lawyer and client preferences. Billing process, from pro formas to final billing is done accurately and timely in accordance to Firm standards and client guidelines. Client guidelines are documented, updated and complied with. E-bill issues are identified and promptly resolved. Ensure consistent and regular communication with Billing Responsible Partners related to aged balances, both billed and unbilled. Enter summary notes on a monthly basis into Collect. Leverage secretaries and Finance management to escalate problem accounts. Make recommendations for write-offs of aged or disputed balances where appropriate. Ensure that requests for special rates and alternative fee arrangements are communicated to the Pricing Committee for review and ultimate disposition. Assist with the application of unidentified cash receipts. Maintain documentation of procedures, deadlines and other client and lawyer preferences related to billing. Respond to information requests from lawyers, clients and administrative staff related to inventory levels, time and cost entries, billing reconciliations, outstanding receivables and cash receipts. Support client and partner requests for accrual information that is timely and accurate. Other related duties as assigned. Bachelor’s degree is preferred. Should have 5+ years’ experience in a professional services environment using time and billing software such as Elite or Aderant.

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