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Job Details

Health and Wellness Coach

Company name
Quantum Health LLC.

Location
Dublin, OH, United States

Employment Type
Full-Time

Industry
Healthcare

Posted on
Jan 15, 2023

Valid Through
Apr 30, 2023

Apply for this job






Profile

Location:\u202FAll clinical positions are located on site at our Dublin, Ohio campus.\u00A0\u00A0We\u2019re on a mission to make healthcare simpler and more effective. We fight to ensure our members get the care they need, when they need it, at the most affordable cost \u2013 that\u2019s why we call ourselves Healthcare Warriors\u2122. We\u2019re committed to building diverse and inclusive teams, so if you\u2019re excited about this position, we encourage you to apply \u2013 even if your experience doesn\u2019t match every requirement.\u00A0\u00A0\u00A0The\u202FHealth and Wellness Coach\u202Ffacilitates telephonic lifestyle coaching sessions to create and maintain a culture of healthy habits and wellness initiatives in our members\u2019 lives. They develop collaborative coaching relationships with their assigned participants, providing support, encouragement and education through program facilitation and motivational interviewing.\u202F\u202F\u00A0\u00A0What you\u2019ll do\u202F\u00A0Assess participant health, environment, nutrition and behaviors using a variety of assessments; identify specific goal(s) to support participant health and behavior changes.\u202F\u202F\u00A0Utilize evidence based coaching skills to set health-related goals and develop/implement strategies to reach those goals.\u202F\u00A0Provide coaching\u202Fand education\u202Frelated to nutrition, exercise, sleep, stress management, tobacco cessation and other wellness topics.\u202F\u202F\u00A0Learn and leverage motivational interviewing techniques when engaging with members virtually/telephonically.\u202F\u202F\u00A0Provide exceptional customer service to members, providers, office staff, and other representatives via inbound and outbound calls and via online inquiries regarding claims, benefits, eligibilities, provider searches and other health-related topics.\u202F\u00A0Complete outbound calls to engage with\u202Fparticipants that are eligible for program enrollment and will provide necessary health coaching to reduce or eliminate high-risk behaviors, including Tobacco Cessation.\u202F\u00A0Guide members and providers through the cost and complexity of healthcare; conduct research on members' behalf to resolve healthcare issues.\u202F\u00A0Assure all member referrals are completed in a timely manner and documented according to client procedure.\u202F\u00A0Use Quantum Health's systems and technology to accurately document all interactions related to patient care.\u202F\u00A0All other duties as assigned.\u202F\u00A0\u00A0What you\u2019ll need\u202F\u00A0Education: Bachelor's degree in a health-related field (e.g.\u202FExercise Physiology,\u202FPublic Health, Health Science, Nutrition, etc.) required.\u202F\u00A0Strong working knowledge of\u202Fcurrent health issues and behavior-change strategies.\u202F\u00A0Able to achieve and maintain\u202Frole-related certifications (e.g. health education, Certified Health Education Specialist, health\u202Fcoaching, nutrition).\u202F\u00A0Demonstrated ability to work with diverse populations and cultural backgrounds; Bilingual (Spanish/English) is preferred, not required.\u202F\u00A0Strong customer service, active listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.\u202F\u00A0Willing to accept flexibility in weekday working hours;\u202Fneeds to be available from 7:00 AM -10:00 PM based on business need\u202F\u00A0Tobacco-free status for at least one year.\u202F\u00A0Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.\u202F\u202F\u00A0Excellent verbal and written communication skills. Comfortable communicating with members and providers via phone regularly throughout the day.\u202F\u00A0Trustworthy and accountable behavior, capable of viewing and maintaining confidential personal information daily.\u00A0\u00A0What\u2019s in it for you\u202F\u00A0Compensation:\u202FCompetitive base pay, incentive plans and employee referral bonuses.\u202F\u00A0Coverage:\u202FHealth, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.\u202F\u202F\u00A0Retirement:\u202F401(k) plan with up to 4% employer match and full vesting on day one.\u202F\u00A0Balance:\u202FPaid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.\u202F\u00A0Development:\u202FTuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.\u202F\u202F\u00A0Culture:\u202FRecognition as a Best Place to Work for 15 years, dedication to\u202Fdiversity, philanthropy and sustainability, and people-first values that drive every decision.\u202F\u202F\u202F\u00A0Environment:\u202FA modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! Check out our home:\u202Fhttps://youtu.be/xRnbvCW_YgA\u202F\u202F\u00A0\u00A0What you should know\u202F\u00A0Internal Associates:\u202FAlready a Healthcare Warrior? Apply internally through Jobvite.\u202F\u00A0Process:\u202F Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check\u202F\u00A0Diversity, Equity and Inclusion:\u202FQuantum Health welcomes everyone. We value our diverse team and suppliers, we\u2019re committed to empowering our ERGs, and we\u2019re proud to be an\u202Fequal opportunity employer.\u202F\u202F\u00A0Agencies:\u202FQuantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.\u202F\u202F\u00A0Sponsorship:\u202FApplicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.\u202F\u00A0#LI-HW1 #LI-Onsite\u202F\u00A0Note:\u202FCompensation information published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate\u2019s unique combination of experience and qualifications related to the position.\u00A0

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