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Job Details

Senior Organizational Change Management

Company name
Humana Inc.

Location
Dover, DE, United States

Employment Type
Full-Time

Posted on
Apr 26, 2023

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Profile

Description

Humana's Enterprise Information Protection (EIP) team is seeking a Senior, Organizational Change Mangement Professional. The Senior, Organizational Change Mangement Professional is responsible for the development, management, and promulgation of the EIP CyberSecurity Strategy. The Senior, Organizational Change Mangement Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. Part of EIPs Organizational Change Management (OCM) team, you will understand change impact on end users, develop change strategies and the tools/techniques required to maximize change adoption. Our team is highly collaborative and moves fast on executing strategies. This capability is in its soft launch phase, and you will have a critical role in its success. This role requires initiative, critical thinking and exemplary communication skills.

Responsibilities

The Senior, Organizational Change Mangement Professional works with EIP Department leaders to design and develop strategic goals, objectives, and initiatives that improve EIP program operations, talent, and associated delivery of technical tools and solutions. Provides data-based strategic direction to identify and address security-related business issues and opportunities. Drives a security-centric culture by applying organizational change management strategies to enable adoption of CyberSecurity strategic priorities and focusing on the people side of change - guiding adoption of changes to processes, systems and technologies. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Required Qualifications

Bachelor's degree or equivalent and 5 years of technical experience

Proficient in OCM frameworks and developing communications

3 or more years of OCM experience

Must be passionate about contributing to an organization focused on continuously improving workforce and consumer experiences

Change leadership: demonstrated success promoting change by helping others to change and remove barriers

Consulting skills: able to assimilate business knowledge and knowledge of internal customer's unique needs/situation

Analytical skills: to evaluate information gathered from multiple sources, reconcile conflicts, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements

Influencing Skills: ability to influence others at multiple organizational levels, to lead and work in a team environment; ability to lead collaborative efforts

Strategic communicator: able to simplify the complex with proven experience presenting to top level executives

Experience and knowledge of change management principles, methodologies and tools

A solid understanding of how people go through a change and the change process

Preferred Qualifications

Prosci or other industry leading OCM certification

Work-At-Home Requirements

All Humana associates approved for the Home or Hybrid Home/Office work styles are required to self-provide wireless, wired cable or DSL access to the internet at the connectivity speeds required by the company to successfully perform their job with the exception of associates who live or work from home in the state of California, Illinois, Montana, or South Dakota. Connectivity requirements are detailed below.

Connectivity - Requirement Details

To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended to support Humana applications, per associate.

Wireless, Wired Cable or DSL connection is suggested.

Satellite, cellular and microwave connection can be used only if they provide an optimal connection for associates. The use of these methods must be approved by leadership.

Humana will not pay for or reimburse Home or Hybrid Home/Office associates for any portion of the cost of their self-provided internet service, with the exception of associates who live or work from Home in the state of California, Illinois, Montana, or South Dakota. Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

#LI-remote

Scheduled Weekly Hours

40

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

Company info

Humana Inc.
Website : http://www.humana.com

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