Consumer Relations Administrator - Weekend Shift

Profile

Summary: This position is responsible for representing Tyson Foods as a company that is committed to excellent products and superior customer satisfaction. This requires coordinating the needs of the Tyson Foods customer and consumer with the objectives of Food Safety & Quality Assurance, Sales, and Marketing departments. This position involves resolving and processing product issues and inquiries that are received from social media, telephone, letters, text and chat. Other responsibilities include daily monitoring of product issues, identifying and reporting crisis situations in written and verbal form to management, and ensuring continued patronage and good relations with all Tyson customers and consumers. Additional departmental duties consist of researching and developing solutions to customer and consumer problems regarding product changes, clarification of marketing promotions, and coordinating plant resolution to product complaints.

THE DAYS/HOURS FOR THIS POSITION WILL BE FRIDAY, SATURDAY & SUNDAY 7:00AM-8:00PM

Requirements:

Education: Broad knowledge in professional field or an equivalent combination of education and experience

Experience: Customer Service/Public Relations background

Computer Skills: Intermediate computer skills including Tyson systems.

Communication Skills: Excellent verbal and written communication skills.

Special Skills: Ability to handle stressful situations problem solving skills and decision-making abilities.

Supervisory: No direct reports.

Travel: NA

Work Shift:

1ST SHIFT (United States of America)

Successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment. Vaccine verification will be required by October 1, 2021 for Corporate based team members and by November 1, 2021 for Plant and Warehousing based team members.

Hourly Applicants ONLY -You must complete the task after submitting your application to provide additional information to be considered for employment.

Tyson is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.

CCPA Notice. If you are a California resident, and would like to learn more about what categories of personal information we collect when you apply for this job, and how we may use that information, please read our CCPA Job Applicant Notice at Collection, click here (https://www.tysonfoods.com/sites/default/files/2020-07/CCPA applicant notification.pdf) .

Successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment. Vaccine verification will be required by October 1, 2021 for Corporate based team members and by November 1, 2021 for Plant and Warehousing based team members.

The vaccines against COVID-19 are free for new hires and are accompanied by a cash incentive for eligible non-corporate based hires. Readily available at select sites.

Our team members make the difference. If you are ready to grow your career with an industry leader and want to positively impact the team and community around you, then join us in helping us in raising expectations.Join us on the journey.

At Tyson, we are raising expectations for how much good people can do. Our Talent Strategy is to Attract, Grow, Reward and Retain the best talent, and we believe that our Culture is the connecting thread that drives that strategy!

We strive to be a talent magnet to establish a reputation for being a talent rich organization where team members can grow their career while growing the business.

We are a high performing organization where team members are rewarded (Pay, Benefits and Recognition) for their contributions, and given the opportunity to support and/or volunteer with programs that help Tyson make a lasting social impact in the communities where we live and work.

To learn more about our culture, please read Our Purpose (http://www.tysonfoods.com/who-we-are/our-story/purpose-values) .

Tyson Foods, Inc. is an Equal Opportunity Employer. If you are unable to apply for career opportunities through use of this site due to an impairment or disability, please contact (479) 290-5000 for further assistance.

Company info

Tyson Foods, Inc.
Website : https://www.tysonfoods.com/