Business Immigration Client Intake Specialist

Profile

Business Immigration Client Intake Specialist

The candidate will communicate with client contacts to intake all necessary information for file creation, case assignment and documentation, and billing. Maintain internal status updates relating to intake cases and inputs data into VisaTrax/Zoom and collates documentation for the physical file. Coordinate and schedule calls and maintain attorney(s) calendar. Copy and assemble case files. Scan and save case files to the firm document management system. Use firm systems to create client-matter billing numbers and file barcodes. Monitor inbox for incoming visa requests. Process initiation requests by entering them into VisaTrax/Zoom; send necessary questionnaires to the Visa Beneficiary (VB) and US managers to complete and return to Ogletree Deakins. Initiate extension cases assigned. File creation, including requesting client matter numbers via Workflow. Follow up on a daily basis with VB’s and US managers for any documentation and/or questionnaires that have not been submitted. Update case status daily. Scan and submit requests for educational evaluations. Assemble case files for attorney to review. Update VisaTrax/Zoom once evaluation received. Assign to case manager for processing. Process and respond to a high volume of client inquiries (for example: timeframe of filing, explanation about questionnaires, status updates and document verification). Close files that will not continue to be processed. Bachelor’s degree from an accredited college/university is preferred. Should preferably have 1+ years of office experience; some immigration experience is preferred.

Company info

Ogletree, Deakins, Nash, Smoak & Stewart, P.C.
Wells Fargo Center 1700 Lincoln Street
Denver
Colorado
United States 80203
Website : https://ogletree.com