Job Details

Universal Banker DUMBO Brooklyn NY

Company name
Santander Bank, NA

Brooklyn, NY, United States

Employment Type

Finance, Sales

Posted on
Jun 26, 2020

Valid Through
Oct 09, 2020

Apply for this job


Universal Banker, DUMBO, Brooklyn, NY-2001960DescriptionAs a member of Santander’s retail banking division you’ll help serve Santander’s retail and small business customers as part of one of the top banks in the United States based on deposits.  With principal presence in the northeast U.S., Santander’s retail division offers consumer and lending products to help our customers reach their financial goals.  Santander currently serves nearly 2 million retail customers and 5.2% of the 2.7 million small businesses in the US footprint have a transactional account with Santander Bank.The Specialist, Universal Banker supports Santander's retail banking division by serving our retail and small business clients. S/he is responsible for total customer satisfaction by meeting all the financial needs of a customer including product offerings, servicing, and through processing of routine teller/banking transactions. In addition, the Universal Banker recommends appropriate solutions to meet customer needs and provides excellent customer service including referrals to a specialist who can assist in meeting specific Banking needsResponsibilitiesAs one of the primary customer contact positions in a Santander branch, assists in maintaining customer relationships by identifying and understanding his or her financial needsDevelops and deepens customer relationships by demonstrating ownership and resolving customer problems efficiently, and by turning servicing requests and routine transactions into sales opportunitiesEnsures error free and accurate completion of all customer requests including: account openings, loan applications, servicing requests, and routine bank transactionsFollows compliance and security procedures, and balances cash drawer within balancing guidelinesIdentifies the financial needs of the customer at the transaction window and the platform deskEducates and engages customers in conversations regarding their current and future financial needsPromotes and cross sells products and services based on customer need: effectively utilizing sales, customer profiling and customer service skills to make contributions toward individual and branch goalsWhen needed, and as dictated by branch volume, processes routine customer banking (teller) transactionsQualificationsAssociate's Degree; in business or equivalent field or equivalent work experience0-3 years customer service experience0-3 years of experience in a sales/referral position or in a goal or incentive-based environmentAt least 6 months cash handling experienceAbility to generate new business by outbound calling, generating referrals, and by reaching out to the local communityAbility to juggle multiple priorities with clear direction from supervisionAttention to detail, problem solving, and the ability to be pro-activeEffective in operating in a structured environment by independently following prescribed daily sales routinesKnowledge of bank products & servicesSkilled in engaging customers/prospects in a sales conversation and optimizing sales opportunitiesStrong ability to comply with policies and proceduresStrong computer knowledge and Windows skills requiredStrong customer service skillsStrong interpersonal, communication, and organizational skillsStrong sales skillsMinimal physical effort such as sitting, standing, and walkingDefines issues accurately and identifies the critical componentsDemonstrates the organizations customer service standardsDisplays a can-do attitude and willingness to learnProactively clarifies ones tasks and responsibilitiesHas basic understanding of organizations flagship products and servicesCan identify the risk return of products and servicesMaintains professional behavior at all times in representing the companyDoes all routine work accurately and on-time; is aware of own impact on othersOpenly and proactively shares informationUnderstands the central role the risk management function plays in the organization environmentLearns to identify and flag items non-compliant with regulationsWorks effectively in team settingsShows appreciation for others' help and lends a hand when needed to complete shared tasksAt Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams.  We actively encourage everyone to apply.Job:Relationship ManagementPrimary Location:New York-Brooklyn-40 Washington Street - 02150 - Dumbo - BranchOrganization:Consumer & Business Banking (1001)Schedule:Full-timeJob Posting:Jun 26, 2020, 1:45:30 PM,identifier:2001960,industry:New York-Brooklyn-40 Washington Street - 02150 - Dumbo - Branch,title:Universal Banker, DUMBO, Brooklyn, NY,url:,hiringOrganization:{@type:Organization,name:Santander Bank},jobLocation:{@type:Place,address:{@type:PostalAddress,addressLocality:Brooklyn,addressRegion:New York,addressCountry:United States,streetAddress:40 Washington Street,postalCode:02150}}}

Company info

Santander Bank, NA
Website :

Similar Jobs:
Portfolio Manager
Location : New York City, NY
Introduction\nFor more than 40 years, East West Bank has served as a pathway to success. With over 125 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experi...
Data Scientist
Location : New York City, NY
Job Summary: Comprised of Disney’s international media businesses and the Company’s various streaming services, the Direct-to-Consumer and International (DTCI) segment aligns technology, content and distribution platforms to expa...
Mortgage Loan Officer
Location : Westfield, NJ
Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Mortgage Loan Officer within PNC'fs...
The number of jobs listed on EmploymentCrossing is great. I appreciate the efforts that are taken to ensure the accuracy and validity of all jobs.
Richard S - Baltimore, MD
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
EmploymentCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
EmploymentCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2020 EmploymentCrossing - All rights reserved. 168 192