Job Details

LOOK BOUTIQUE BEAUTY ADVISOR - Military veterans preferred

Company name
Walgreen Company

Location
San Carlos, CA

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Consults with customers on their skin care needs, conducts skin care analysis and recommends appropriate products.
Registers sales on assigned cash register and provides customers with courteous, fair, friendly, and efficient checkout service.
Models and delivers a distinctive and delightful customer experience.

Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations
Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the LOOK boutique Lead.
Assists with exterior and interior maintenance by ensuring clean, neat, orderly department condition and appearance.
Implements Company asset protection procedures to identify and minimize profit loss.
Assists other LOOK boutique team members when not providing services to a customer.
Has working knowledge of store systems and store equipment.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.

Training & Personal Development
Seeks self-development by monitoring own performance, setting high personal standards, maintaining awareness of beauty trends, learning from others, and improving job performance.
Attends training and completes PPLs requested by Manager or assigned by corporate.
Maintains professional appearance at all times.

Basic Qualifications

Cosmetology or Esthetician license OR High School diploma/GED and at least 2 years\u2019 experience in the cosmetics / beauty industry.
Appropriate licensure for position, where required by licensing authority.
At least 2 years\u2019 experience retail sales.
Basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents, access information on-line, etc).
Experience providing customer service to internal and/or external customers, including meeting quality standards for services and evaluation of customer satisfaction.
Require willingness to work flexible schedule including evenings and weekend hours.
Must be fluent in reading, writing and speaking English. (Except in Puerto Rico)

Preferred Qualifications

Preferred licensure in Cosmetology or Esthetician as granted by appropriate state licensing authority.
Bilingual in English and Spanish.

Company info

Walgreen Company
Website : http://www.walgreens.com

Company Profile
At Walgreens, we help people get, stay and live well. That’s our core purpose and the difference we make in people’s lives every day. Our purpose has shaped the direction of our company since Charles R. Walgreen Sr. founded his first drugstore in 1901, and it still does today. Our team members make that purpose come to life in our over 7,800 stores in all 50 states, the District of Columbia and Puerto Rico, in our call centers, distribution centers, on-site clinics, specialty pharmacies and corporate offices. In fact, those daily demonstrations of our purpose have helped Walgreens become an industry leader and a household name. Walgreens has something for everyone who wants to build a successful career. Here, you’ll find supportive co-workers, an innovative environment and the tools you need to grow your skills, help build healthy communities and advance your career.

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