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Job Details

Director Claims amp Litigation

Company name
Dollar Tree, Inc

10 yrs required

Chesapeake, VA, United States

Employment Type


Posted on
May 04, 2022

Valid Through
Aug 17, 2022

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Director, Claims and Litigation

Responsibilities: Manage complex litigated general liability, auto liability and other claims as required to reduce costs and improve outcomes. Partner with Dollar Tree legal on high exposure or high severity claims to develop case strategy. Direct Third Party Administrator (TPA) claims examiners and assign and direct defense attorneys on litigated liability matters. Develop law firm networks for the company by partnering with legal to establish cost effective business relationships. Monitor and evaluate the performance of defense firms making changes as necessary to adjust to business climate. Implement rate structures and alternative fee arrangements. Manage litigation budgets, evaluate adequacy of case reserves and advise on adjustments where necessary. Serve as point of contact for legal spend management vendor, review and approve firm enrollment, attorney rates and timekeepers. Review and approve requests for exceptions, experts, travel and other significant expenses. Provide approval authority to TPA representatives for settlement of cases and approve increases in case reserves up to assigned authority levels. Represent Dollar Tree with insurance underwriters by providing regular updates on high severity cases. Review and manage investigations and discovery required to defend cases and for mediation/trial preparation. Attend claim mediations and trials as required depending on severity of case. Initiate audits and file reviews at TPA and defense counsel firms. Assess performance and implement target goals for improvement. Conduct analysis of claims data to facilitate decisions on liability claims program structure and TPA staffing, direction of program to achieve maximum results, and use of additional resources to augment TPA capabilities. Ensure that insurance coverage positions on claims are consistent with our policy language and contracts. Partner with Dollar Tree insurance carrier claim executives on strategy, counsel evaluation, reserve adequacy and ensure insurance carriers are on notice on high severity claims. Manage the high severity incident response protocol. Establish and manage subrogation and recovery processes on complex cases. Coordinate and set procedures for the preservation of data for legal holds associated with claims, litigation and investigations. Coordinate claims reduction strategies with Dollar Tree safety and legal stakeholders. Conduct financial analyses of claim metrics to evaluate trends in program costs, losses, and the effectiveness of process improvement initiatives. Communicate metrics and costs through reporting to internal stakeholders. Stay current with key changes in the legal and regulatory environment. Special projects assigned by Vice President Risk Management. Manage and mentor claim professional(s).

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