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Job Details

Front Desk Agent/Guest Service Representative

Company name
Hyatt Hotels Corporation.

Chicago, IL, United States

Employment Type


Posted on
Mar 16, 2023

Valid Through
Jun 29, 2023

Apply for this job


Front Desk Agent/Guest Service Representative','CHI012890','!*!We believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences.  


The Guest Service Representative is responsible for the guest registration process and communication of hotel services and promotions.  This role is also responsible for answering internal and external phone calls, as well as creating and editing guest reservations.  This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.   Other duties may include, but are not limited to,  processing forms of payment and responding to guest inquires.


Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards.  Hyatt has the best to offer including: paid holidays, vacation and sick leave, medical health care after 30 days of service, paid Family Bonding Time, free parking, free colleague meals during shifts, discounted and complimentary rooms at Hyatt locations across the globe and much more!  Rate starts at $18.50/hour and increases to $20.00/hour after 60 days of service.  This position can also make upsell bonuses.



A true desire to satisfy the needs of others in a fast paced environment

Takes pride in a job well done

Refined verbal and written communication skills

Friendly and enthusiastic personality

Ability to stand for long periods of time

Open availability, including nights, weekends, holidays and possible overnights


','US-IL-Chicago','','Hyatt Regency O'Hare Chicago','18.50','Hourly','US Dollar (USD)','Hourly/Entry Level Employee','Full-time','Front Office','Front Desk Agent/Guest Service Representative

Company info

Hyatt Hotels Corporation.
Website :

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