To serve, delight and engage our members while they shop their way. Supervises salesfloor associates, specifically in the softlines areas. Ensures store team delivers a WOW customer experience. Oversees the store recovery process in assigned area.JOB DUTIES/RESPONSIBILITIES:* Makes eye contact, smiles and greets all members that come within 10 feet. Demonstrates take the member to the merchandise policy showing pride in our brand* Assist in handling and solving member needs, issues or complaints* Provides direction, guidance and training to all associates in selling skills, customer service standards, product knowledge and front end operations to maximize sales, service and profitability* Executes all softlines related communications on a daily basis* Maintains a clean, safe working and shopping environment* Owns recovery process of the softlines area and inspects salesfloor for proper maintenance daily* Responsible for opening and closing the store* Understands apparel standards in regards to rack and wall merchandising, colors, styles and signing* Ability to quickly troubleshoot all system issues with real time resolutions following all current operating polices* Is a student of the game in Integrated Retail with regards to systems, technology and digital devices, and can train others on the use of these tools* Performs other duties as assignedREQUIRED SKILLS:* Strong reading, writing, verbal, and arithmetic skills* Ability to lift and move merchandise, typically a minimum of 20lbs., but could be as much as 100lbs* Ability to understand and follow verbal and written instructions* Repetitive bending, lifting, stretching and reaching* Show Pride* Ability to be cross trainedPREFERRED SKILLS:* Proficient in store systems and Integrated RetailJOB REQUIREMENTS:* High school diploma or equivalent* 1-2 years of related experience* 18 years of age or olderEEO EMPLOYER Additional Info Job Industries Retail
Website : http://www.kmartcorp.com
Sears Holdings Corporation (NASDAQ: SHLD) is a leading integrated retailer with almost 2,500 full-line and specialty retail stores in the United States and Canada and the home of Shop Your Way, a social shopping experience where members have the ability to earn points and receive benefits across a wide variety of physical and digital formats through ShopYourWay.com. Sears Holdings is the leading home appliance retailer as well as a leader in tools, lawn and garden, fitness equipment and automotive repair and maintenance. Key proprietary brands include Kenmore, Craftsman and DieHard, with a broad apparel offering, including such well-known labels as Lands' End, the Kardashian Kollection, Jaclyn Smith and Joe Boxer, as well as Sofia by Sofia Vergara and The Country Living Home Collection. We are the nation's largest provider of home services, with more than 14 million service and installation calls made annually, and have a long-established commitment to those who serve in the military through initiatives like the Heroes at Home program. We have been named the 2011 Mobile Retailer of the Year, Recipient of the 2013 ENERGY STAR " Partner of the Year - Sustained Excellence Award" for Product Retailing and Energy Management and was named one of the Top 20 Best Places to Work for Recent Grads. Sears Holdings Corporation operates through its subsidiaries, including Sears, Roebuck and Co. and Kmart Corporation.