Director Account And Relationship Management

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Director Account and Relationship Management
The candidate will be responsible for: maintaining positive customer experiences; developing efficient and simple work processes that best serve the customer; collaboratively working with both internal and external stakeholders; holding team to be high performing and highly accountable; drafting meeting agendas and minutes, preparing and disseminating Board packages, complying with all necessary legal posting requirements, corresponding with Board members, attending Board meetings (usually by phone), tracking deliverables and documents for meetings and maintaining minute books and other Board records and documentation; Assist with the development and implementation of state-specific on-site Board training for governing partnering Boards; Assist with the schools’ annual audits; Manage the resolution of governance-related matters and act as a liaison with the school, Pearson Online and Blended Learning management and Board of Directors, including routine site visits and state training attendance; Establish and maintain relationships with Board members of partnering Boards; Coordinate state and national training opportunities for Board members, acting as primary liaison for all vendors, event planners and Board members at trainings; Maintain a Board Relations Department public drive file maintenance system; Develop a working knowledge of colleague assigned Boards and fill in/cover when needed. Other duties as assigned. Should have a strong track record of delivering against budgets and commitments. Bachelors degree; education in Law, Paralegal Studies, Public Relations and/or Business preferred. Must have 5+ years of manager experience. Experience working with Board of Directors and in drafting minutes, preparing agendas, maintaining minutes books and attending meetings preferred.

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