Strategic Programs amp Partnerships Lead

Profile

Description

The Primary Care Organization ('PCO') within Humana consists of the CenterWell and Conviva brands, two of the nation's largest and most advanced senior focused, value-based, primary care organizations serving the Medicare population. The combined organization has over 250 centers and 600 primary care providers, with plans for continued expansion via de novos and acquisitions.

The Strategic Programs & Partnerships Lead will develop and manage external service arrangements with key strategic partners, such as brokers and health plans.

This position reports to the Sales Operations leader and manages direct reports.

Responsibilities

Develops and manages strategic programs designed to drive broker and health plan relationships.

Partners with leaders regarding implementation planning.

Interface directly with key external partners, such as FMOs, broker call centers and health plans

Design workflows and systems that underpin programs

Direct marketing, promotion, and training of programs

Drive scalability, simplicity, automation, data accuracy, and business process controls

Provide reporting to key stakeholders and program participants

Collaborate compliance team to develop effective compliance programs and controls

Required Qualifications

Bachelor's degree

6 or more years of technical experience

2 or more years of project leadership experience

Experience working with large data sets

Excellent communication skills, both oral and written

Strong relationship building skills

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

Experience with CRM platform

Experience supporting sales function

Proficiency with SQL

Proficiency building data visualizations with platform such as Tableau or PowerBI

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com