Manager Legal Tdr Operations

Profile

Manager, Legal TDR Operations
The candidate will play a critical role in ensuring company meets its legal and regulatory needs, and lead a group that is always innovating, improving, and building for scale. Will use data-driven techniques, industry-leading workforce management, advanced process improvement and legal and policy expertise to ensure that comply with company 's obligations, while facilitating a community that’s satisfied with their experience. Lead the Legal TDR Ops team globally to drive strategy and achieve success across three regions (NA, EMEA, APAC). Work with both manager and IC reports to drive strategies for executing, measuring progress, and communicating results. Provide mentorship, guidance and career development to members of your team while removing roadblocks and encouraging innovative solutions. Use data-driven strategies and well defined KPIs to measure your team's success and drive improvements. Work extensively with Policy, Legal, Community Operations, Data, Workforce, and others to strongly ensure progress is made on key team initiatives and goals. Extensively communicate roadblocks and results upward and downward and set clear expectations for your reports and broader teams. Partner with internal groups as necessary to implement scaled and sensitive operational strategy while managing stellar team results. Identify trends and develop solutions to optimize and introduce new workflows, and improve community experience. Organize, motivate, and develop team focusing on maximizing individual strengths and skills. Leverage skills across cross-functional teams to move roadblocks and empower individuals to execute and deliver results on initiatives that drive goals forward.

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