Intellectual Property Operations Manager

Profile

Intellectual Property Operations Manager

Duties: The candidate facilitates identification of Practice Group objectives; develops and implements strategies to accomplish goals; collaborates closely with the Senior Practice Manager for IP to ensure strategic goals of the practice group are being met. Collaborates with the Information Technology Department to support the Practice Group’s technology needs and ensure necessary technological resources, with a particular focus on identifying relevant tools for the IP field to enhance workflow (e.g. docket technology, IDS solution, Task Workflow). Analyzes requirements to identify and implements effective workflow processes to improve profitability and efficiencies. Provides Practice Group leadership with practice analytics on a regular basis, with a particular focus on trends, statistics, and other relevant information related to patent and/or trademark filings; provide ongoing trends to support effective decision-making and management of resources related to current portfolios. Develops practice quality control metrics for IP Operations and monitors for continuous improvement; ensures compliance with client requirements. Coordinates with all service areas, including Human Resources, Finance and Accounting, Legal Talent, Marketing and Business Development, and Public Relations to optimize organization, best practices, and resource utilization. Plans and coordinates Practice Group meetings and events to increase integration, supporting branding efforts, promote teamwork, and recognize accomplishments. Maintains and enhances practice best practices manual for all IP Operations processes and procedures; updates and shares new information to ensure understanding and application. Coordinates training of support staff on IP-specific technologies and procedures. Identifies and implements a process for understanding support staff workload in real time. Supports the Practice Group’s annual budgeting process and ensures the group operates within budget parameters. Participates in support staff performance and compensation by providing feedback as requested. Trains and supports integration of current Practice Group staff (non-attorney timekeepers and docket staff) . Collaborates with Practice Management, Office Administrators and Human Resources to support understanding and resolution of any related staff issues. Oversees and assigns essential administrative functions.

Additional Information

Ref. # R1870

Company info

Troutman Pepper Hamilton Sanders LLP
301 S. College St.
Charlotte
North Carolina
United States 28202
Website : https://www.troutman.com/