The Senior Technology Leadership Professional is responsible for all aspects of software or hardware product delivery and performance. The Senior Technology Leadership Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.
Responsibilities
The Senior Technology Leadership Professional works with the ServiceNow platform team, ServiceNow module owners, and other stakeholders to mature and improve the ServiceNow APM module and processes. Works with the IT owners/ownership groups to ensure the application portfolio and core metadata is complete and accurate. Guides the APM team in performing governance and auditing activities, including new application/component request reviews, application retirement, data certifications, and management of core data structures. Manages the APM roadmap and backlog to ensure planned features/changes are implemented timely and appropriately. Advises Segment leadership on matters of significance regarding the application portfolio. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, Uses independent judgment requiring analysis of variable factors and determining the best course of action.
Required Qualifications
Bachelor's degree
5 or more years of technical experience
Experience with the technologies in use in the application(s) or infrastructure
Excellent communication skills with the ability to collaborate and communicate effectively across varying levels of personnel
Experience with unit testing and mocking
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications
PMP Certified
Six Sigma Certified
MBA or other Advanced Degree
Demonstrated ability running large scale projects
Experience with technology solutions assessments and/or strategy planning oversight
Employer job 
90 Day Old Job 
