Human Resources Coordinator

Profile

Human Resources Coordinator

at Acquia

Boston, MA

Acquia is the open digital experience company. We provide the world's most ambitious brands with products built around Drupal to allow them to embrace innovation and create customer moments that matter. At Acquia, we believe in the power of community and collaboration — giving our customers and partners the freedom to build tomorrow on their terms.

Headquartered in the U.S., we have been named one of North America’s fastest growing software companies by Deloitte and Inc. Magazine, rated a leader by the analyst community, and named one of the Best Places to Work by the Boston Business Journal. We are Acquia. We are building for the future, and we want you to be a part of it!

Reporting to the Senior HR Business Partner, The Human Resources Coordinator will help facilitate HR processes and programs across all of our Americas and APJ offices. This role will work closely with the global HR Business Partner team, HR Operations, and Benefits teams. This role will own and support dynamic people programs that drive an outstanding employee experience.

The ideal candidate will bring a hardworking approach to HR programs and processes, a fast learner with outstanding customer service skills. This is an outstanding and exciting role for an entry level professional that is looking for a growth opportunity in Human Resources in a global organization.

Crucial Functions

Program lead for Acquia’s Onboarding Foundations Program.

Program includes; Executing pre-hire communications, welcoming New Hires during Day 1 Orientation, handling vital new hire documentation (I-9 and paperless new hire employment documents), handling new hire swag gifts, new hire check-ins, summarizing survey feedback and follow up.

Facilitate Offboarding Process: Lead termination process to include; Employee/manager communications, offboarding materials, e

xit interviews and support quarterly turnover reports insights.

Closely partner with HRBP team on the execution of global HR people programs across the Americas and APJ; program evolution, preparing communications, employee materials, and program execution (documentation, scheduling, follow up, reporting on program success).

Support HRBP’s with employee questions, handling tier 1 employee inquiries and talent management programs, and calling out accordingly.

Regularly prepare trend reporting, insights and recommendations for the business: Topics may include; New Hire experience, Employee Relations, Offboarding/Exit Feedback, and Employee development opportunities.

Lead and execute Contractor offboarding via IT Ticketing

Employee Change Letters: Produce change letters for promotions/adjustments, title change, manager change etc.

Compliance: Coupa processing for people systems and employment matters as needed (including compliance labor posters by state, BetterWorks, Legal Services)

Support Benefit Administration including billing/invoicing and open enrollment support

Create and distribute employee verification letters and change letters as needed

Ad hoc duties include-submit and track department invoices related to HR and Benefits using purchase order system.

Minimum Qualifications

0-2 years of relevant Human Resources experience

Exceptional customer service skills, excellent written and verbal communication skills

Professional presence

Executes with a high sense of urgency. Ability to effectively organize, prioritize, and handle multiple projects simultaneously while remaining flexible to the needs of the business

Ability to interact, build relationships and influence at all levels of the organization

Ability to work independently and within cross-functional teams successfully

Flexibility to work evenings to support APJ team (Australia, Japan and Singapore)

Optimally executes with an eye to optimize and create efficiencies while implementing standard methodologies

Demonstrates effective critical thinking, decision-making and problem solving

Self-starter and solutions-oriented

Solid attention to detail and accuracy

Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

Company info

Acquia
Website : https://www.acquia.com