Lebanon, NH, United States
Account Management, Training, Manager, Healthcare
Jun 26, 2020
Oct 09, 2020
Patient Account Manager','!*!As a part
of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30
years of healthcare industry expertise to clients in more than 135 local
regions nationwide. We help our clients strengthen their financial and clinical
performance, serve their communities and succeed at the business of healthcare.
Conifer Health helps organizations transition from volume to value-based care,
enhance the consumer and patient healthcare experience and improve quality,
cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the
resources and incentives to redefine healthcare services, with a competitive
benefits package and leadership to take your career to the next step!
for managing patient account staff in processing accounts and working with
designated payors to ensure proper reimbursement.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Ensures compliance with state and federal laws and
regulations.Maintains a thorough understanding of health insurance
and government programs, where necessary.Facilitates the identification of issues and solutions
by team members related to delays in achieving payment resolution.Monitors collection processes to determine cash flow
improvement opportunities. Manages the aging of accounts receivable by trending
and analyzing the A/R, and through communication with the payors.Works with A/R supervisors to identify department
training needs for system education, industry updates and changes in
collection processes and protocols.Works with A/R Supervisors and staff to ensure that
employee productivity and quality meets standards.Manages desk assignments to meet employee productivity
and collection efforts across all client facilities.
If direct report positions are listed below,
the following responsibilities will be performed in accordance with guidelines,
policies and procedures and applicable laws. Supervisory responsibilities
include interviewing, hiring, and training employees; planning, assigning and
directing work; appraising performance; rewarding and disciplining employees;
addressing complaints and resolving problems.
No. Direct Reports (incl, titles): Patient Acct Reps, Sr Patient Acct Reps, Lead Patient Acct Reps, and
Patient Acct Supervisors','!*!KNOWLEDGE, SKILLS, ABILITIESTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Advanced knowledge of healthcare A/RExcellent working knowledge of Patient Financial Services operations with specific focus on Inpatient and Outpatient Managed Care and Commercial payors (i.e., Medicare regulations and compliance; HIPAA)Proficient in Microsoft Office (Word and Excel)Advanced writing skillsAbility to provide advanced customer serviceAbility to plan and implement process improvementsAbility to train and coach staffAbility to multi-taskStrong leadership and organizational skillsProficient in building a strong team to meet performance goalsVery good written and verbal communication skillsStrong interpersonal skillsStrong technical skills, including PC and MS Office Suite knowledgeEDUCATION / EXPERIENCEInclude minimum education, technical training, and/or experience preferred to perform the job.4-year college degree in Healthcare Administration, Business or related area or equivalent experience. MBA/CPA preferred5 – 10 years of experience in Healthcare Administration or Business Office2 – 3 years of supervisory experienceCERTIFICATES, LICENSES, REGISTRATIONSHFMA-Patient Accounts or Hospital Accounting Certification encouragedPHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Ability to sit and work at a computer terminal for extended periods of timeWORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Call Center environment with multiple workstations in close proximity','Billing','NH-Lebanon','','','Full-time','Full-time','Days','Days','','','','','','','2005018942','Patient Account Manager
Website : http://www.tenethealth.com