Job Details

Senior Director Delivery amp Design

Company name
Blue Shield of California

Location
Oakland, CA, United States

Employment Type
Full-Time

Industry
Executive, Manager, Work At Home

Posted on
May 14, 2021

Valid Through
Aug 27, 2021

Profile

Senior Director, Delivery & Design','21001Q7','At Blue Shield of California we are parents, leader, students, visionaries, heroes, and providers. Everyday we come together striving to fulfill our mission, to ensure all Californians have access to high-quality health care at a sustainably affordable price. For more than 80 years, Blue Shield of California has been dedicated to transforming health care by making it more accessible, cost-effective, and customer-centric. We are a not-for-profit, independent member of the Blue Cross Blue Shield Association with 6,800 employees, more than $20 billion in annual revenue and 4.3 million members. The company has contributed more than $500 million to Blue Shield of California Foundation since 2002 to have a positive impact on California communities. Blue Shield of California is headquartered in Oakland, California with 18 additional locations including Sacramento, Los Angeles, and San Diego. We’re excited to share Blue Shield of California has received awards and recognition for – LGBT diversity, quality improvement, most influential women in corporate America, Bay Area’s top companies in volunteering & giving, and one of the world’s most ethical companies. Here at Blue Shield of California, we’re striving to make a positive change across our industry and the communities we live in – Join us!','!*!Job Summary

Reporting to the Vice President of Growth Operations, the role of the Sr. Director, Delivery and Design is critical to the success of BSC and the Growth Operations department in realizing its goals and objectives.  This individual will play a key role as part of Growth Operations team in delivering and collaborating on all aspects of Delivery and Design. 

 

Responsibilities

Responsible for all aspects of program and project development involving cross-functional teams focused on delivery of internal products, programs or administrative systems. Oversees plans and directs schedules as well as budgets.

Monitors programs/projects from initiation through delivery and interfacing with internal customers. Organizes activities and interdepartmental meetings; ensures communication; facilitates completion of the program/project on schedule and within budget constraints. Applies Agile (SCRUM) methodology to all programs and projects. Program Project Management (includes the following - Portfolio, Program, Project Management/SCRUM)

Responsible for providing overall direction, oversight and active management of the resources responsible for managing the delivery of initiatives that move BSC's strategy forward.

Leads the project execution teams responsible for delivering transformational change that achieves BSC's strategic objectives.

This leader is accountable for all project and program execution activities associated with bringing new capabilities to market and maximize benefits realization for the portfolio investment and financial targets associated with his/her strategic roadmap.

Accountable for ensuring overall program and project delivery, schedule and budget attainment, and effective management of business user expectations in achieving overall desired outcomes, results and deliverables for IT projects supporting BSC business strategies.

Partner strategically and collaborate with Sr. Staff, business partners [multiple Vice Presidents (VPs) and Directors], IT leadership peers in defining and deploying strategies that ensures investments enable the BSC business strategies to achieve tactical and strategic goals.

Responsible for defining and advancing the maturity of portfolio and project management capability through a shared services model.

Actively serves the execution, delivery teams and functional leadership by measuring and tracking enterprise portfolio performance and business outcomes to ensure strategic investment goals are met.

Facilitates all aspects of governance, including alignment with executives on how the benefits will be realized and ensure robust data-centered execution oversight and decision-making.

Support the enterprise strategic planning process by facilitating annual, quarterly and monthly planning and prioritization of strategic roadmap projects.

Includes collaboration with C-Suite, Business Unit VPs and functional leaders to manage ongoing portfolio and project management investment decisions and oversight of project execution performance.

Accountable for the enterprise portfolio and project reporting (performance to plan), value and quality metrics, budget management, and benefit realization.

Other duties as assigned.

 

','!*!Knowledge & Experience

Minimum of 10-12 years of Program and Project Management (or relevant) experience required; 6 years of People Leadership required

Bachelor’s degree required; emphasis on Business Administration preferred

Master's degree required; emphasis on Program Management preferred

PMP and or Lean Six Sigma certification preferred

Experience driving all project and program execution activities associated with bringing new capabilities to market and maximize benefits realization for the portfolio investment and financial targets associated with his/her strategic roadmap. required

Experience being accountable for ensuring overall program and project delivery, schedule and budget attainment, and effective management of business user expectations in achieving overall desired outcomes, results and deliverables for IT projects supporting BSC business strategies. required

','!*!Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork – Activity level: Sedentary, frequency most of work day.Please click here for further physical requirement detail. ','!*!Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork – Activity level: Sedentary, frequency most of work day.Please click here for further physical requirement detail. ','','Sales Analysis and Operations','United States of America-California-Oakland','United States of America-California-El Dorado Hills','Commercial Markets','Full-time','May 14, 2021','External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.','Senior Director, Delivery & Design

Company info

Blue Shield of California
Website : https://www.blueshieldca.com

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