Experience
10 yrs required
Location
Spokane, WA, United States
Posted on
Nov 29, 2022
Profile
Director, Data Protection and Privacy
Duties: Responsible for maintaining existing client relationships, developing new relationships to drive new opportunities for the firm, delivering quality work products for clients, managing project teams, and ensuring that BDO projects are on-time and on budget. Develops and delivers data protection and privacy strategies to client C-suite/board. Builds cross-culture functionality for clients to operationalize global privacy programs. Develops and delivers privacy operations program plans for global corporate clients. Manages BDO USA team members and collaborates with BDO Member Firms and offshore team members. Provide detailed level information to clients around CCPA, CPRA, PIPL, GDPR, LGPD, PIPEDA among other privacy laws. Guides and advises team members around project budgets, and timing and establishes new relationships to drive new opportunities to BDO. Complies with BDO’s Quality Risk Management, Data Protection and other Frameworks to ensure consistency across service delivery. Manages and maintains relationships with client professionals, and introduces other BDO professionals to expand on existing relationships. Manages the day-to-day project requirements, as well as the on-site and/or remote team. Ensures clients receive timely, actionable and thoughtful responses to questions, data subject requests or supervisory authority inquiries. Builds relationships with other BDO professionals, cross-sells into different industries and participates in BDO and industry events where subject matter expertise is requested. Ensures corporate clients are provided quality level services. Updates appropriate customer relationship management to ensure appropriate pipeline reporting. Reviews client executive reports, and provides feedback to team members. Develops proposals, responds to RFP/RFI’s and ensures Master Service Agreements and engagement letters are managed according to BDO standards. Utilizes knowledge of client needs to develop project and resource plans, establish reporting and metrics and provide client with regular updates. Participates in and conducts business unit, legal, IT, privacy and governance interviews and meetings, as needed. Proofreads and edits executive reports, prior to presenting to prospects and existing clients. Manages BDO client and BDO Partner expectations at all levels. Mentors team members to ensure the quality of work product is consistent throughout client engagements, and BDO standards are applied for every engagement. Manages multiple large, complex and potentially long-term engagements and clients. Manages client expectations at all levels of the organization, including supporting in-person presentations to senior-level executives. Support the Data Protection Officer for clients, as required. Develops and manages project budgets, reviews invoices for consistency, and ensures that invoices are delivered in a timely manner. Acts as a leader, and projects a professional, positive attitude toward client and firm personnel. Manages a team of professionals on a project or regional basis. Perform other duties as required. Supervises the workload of Sr. Managers, Managers, Senior Associates and Associates on assigned engagements and reviews work product, as needed. Ensures Sr. Managers, Managers, Senior Associates and Associates are trained on all relevant software, practice tools and processes. Evaluates the performance of Sr. Managers, Managers, Senior Associates and Associates, and assists in the development of goals and objectives to enhance professional development. Delivers periodic performance feedback, and completes performance evaluations for Sr. Managers, Managers, Senior Associates, and Associates in accordance with Firm guidance. Acts as a mentor to Sr. Managers, Managers, Senior Associates, and Associates, as appropriate.
Company info
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